In this episode of The Digital Adoption Show, host Neha Smriti speaks with Nick Shackleton-Jones, L&D pioneer and author of How People Learn, to explore why traditional workplace learning is failing. Nick discusses the Affective Context Model, emphasizing that emotion drives learning, and introduces the Courses to Resources shift as a more effective approach. He also shares insights on the 5Di Model, a human-centered alternative to ADDIE, and explains how organizations can design learning programs that deliver real behavior change and measurable ROI. The conversation covers the role of AI in L&D, why most AI tools today miss the mark, and how companies can rethink corporate training to create more impactful, experience-driven learning solutions.