If you are an airline or travel professional this is the show for you! Join our community of more than 4.000 pros to learn about all things digital. Podcast topics: Digital products and UX | Digital innovation | Conversion rate optimization | Ancillary revenue. Join us now to keep up with the challenges of the rapidly changing travel industry. Hosted by Diggintravel founder Iztok Franko, who spent more than 10 years helping travel companies grow their online revenue.
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If you are an airline or travel professional this is the show for you! Join our community of more than 4.000 pros to learn about all things digital. Podcast topics: Digital products and UX | Digital innovation | Conversion rate optimization | Ancillary revenue. Join us now to keep up with the challenges of the rapidly changing travel industry. Hosted by Diggintravel founder Iztok Franko, who spent more than 10 years helping travel companies grow their online revenue.
Airline UX Series: Lessons in Building Digital Products & UX Teams and Solving the Build vs. Buy Dilemma
The Diggintravel Podcast
58 minutes 35 seconds
8 months ago
Airline UX Series: Lessons in Building Digital Products & UX Teams and Solving the Build vs. Buy Dilemma
This is the latest episode in our Airline UX Series in partnership with 815Labs!
In this series, we’re speaking with top airline and travel UX leaders to uncover the secrets behind building exceptional digital experiences.
This time, we explore airline digital platforms, product teams, and the build vs. buy dilemma with insights from Remus Moraru, an ecommerce leader who spent seven years building digital products, UX teams, and airline ecommerce at Wizz Air.
This episode covers:
The balancing act of airline ecommerce – why airlines must align UX, ticket sales, and ancillaries without creating friction.
Building strong, autonomous product teams – lessons from Wizz Air on structuring digital teams for speed and agility.
What it takes to develop great airline digital products – key insights from projects like Fare Finder and Wizzride.
The build vs. buy dilemma – when airlines should invest in custom platforms and when buying off-the-shelf solutions makes more sense.
This episode is packed with valuable takeaways for airline UX, digital retailing, and product strategy leaders looking to build better digital experiences and platforms.
RESOURCES:You can find the full article with key insights, quotes, and takeaways from this episode here:
https://diggintravel.com/airline-ux-series-digital-products-ux-teams/
The Diggintravel Podcast
If you are an airline or travel professional this is the show for you! Join our community of more than 4.000 pros to learn about all things digital. Podcast topics: Digital products and UX | Digital innovation | Conversion rate optimization | Ancillary revenue. Join us now to keep up with the challenges of the rapidly changing travel industry. Hosted by Diggintravel founder Iztok Franko, who spent more than 10 years helping travel companies grow their online revenue.
