If you are an airline or travel professional this is the show for you! Join our community of more than 4.000 pros to learn about all things digital. Podcast topics: Digital products and UX | Digital innovation | Conversion rate optimization | Ancillary revenue. Join us now to keep up with the challenges of the rapidly changing travel industry. Hosted by Diggintravel founder Iztok Franko, who spent more than 10 years helping travel companies grow their online revenue.
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If you are an airline or travel professional this is the show for you! Join our community of more than 4.000 pros to learn about all things digital. Podcast topics: Digital products and UX | Digital innovation | Conversion rate optimization | Ancillary revenue. Join us now to keep up with the challenges of the rapidly changing travel industry. Hosted by Diggintravel founder Iztok Franko, who spent more than 10 years helping travel companies grow their online revenue.
Airline Leaders Interview Series – Sevilay Gökduman [Pegasus Airlines]
The Diggintravel Podcast
42 minutes 21 seconds
5 months ago
Airline Leaders Interview Series – Sevilay Gökduman [Pegasus Airlines]
This is the second episode of our 2025 Airline Leaders Series, brought to you in partnership with 815Labs!
In this series, we speak with top airline digital and ecommerce leaders to uncover how they drive growth, optimize digital performance, and build smarter strategies for the future.
For this episode, we traveled to Istanbul to meet with Sevilay Gökduman, Group Head of Digital Channel Management & e-Commerce at Pegasus Airlines.
In this episode, we talk about:
Sevilay’s 16-year journey from revenue management to leading digital team at Pegasus
How Pegasus is using gamification and loyalty to boost mobile app engagement
Why the BolBol program is at the heart of their digital strategy
Personalization and the challenges of building a smarter booking flow
The role of testing, CRO, and agile teams in Pegasus’ digital growth
This episode is full of practical insights for airline digital, UX, loyalty, and ecommerce professionals looking to create better user experiences and long-term engagement.
RESOURCES:Full article with highlights and takeaways from this episode:
https://diggintravel.com/airline-leaders-pegasus-digital-loyalty/
The Diggintravel Podcast
If you are an airline or travel professional this is the show for you! Join our community of more than 4.000 pros to learn about all things digital. Podcast topics: Digital products and UX | Digital innovation | Conversion rate optimization | Ancillary revenue. Join us now to keep up with the challenges of the rapidly changing travel industry. Hosted by Diggintravel founder Iztok Franko, who spent more than 10 years helping travel companies grow their online revenue.
