Welcome to the Delighted Customers Podcast —your go-to resource for practical insights and thought leadership in customer experience. Ranked among Apple’s Top 20 in Management in the U.S. and featured in Forbes, we bring you expert tips and inspiring stories to help you lead with impact.
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Welcome to the Delighted Customers Podcast —your go-to resource for practical insights and thought leadership in customer experience. Ranked among Apple’s Top 20 in Management in the U.S. and featured in Forbes, we bring you expert tips and inspiring stories to help you lead with impact.
#126 Conquer Churn with Journey Mapping: Strategies for Customer Retention
The Delighted Customers Podcast with Mark Slatin
35 minutes 20 seconds
3 months ago
#126 Conquer Churn with Journey Mapping: Strategies for Customer Retention
The Delighted Customers Podcast with Mark Slatin
Welcome to the Delighted Customers Podcast —your go-to resource for practical insights and thought leadership in customer experience. Ranked among Apple’s Top 20 in Management in the U.S. and featured in Forbes, we bring you expert tips and inspiring stories to help you lead with impact.