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The Delighted Customers Podcast with Mark Slatin
Mark Slatin | The Agile Brand
145 episodes
2 days ago
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
Show more...
Management
Business
RSS
All content for The Delighted Customers Podcast with Mark Slatin is the property of Mark Slatin | The Agile Brand and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
Show more...
Management
Business
Episodes (20/145)
The Delighted Customers Podcast with Mark Slatin
#137 From Oprah to Branson: 5 Celebrity Archetypes Every CX Leader Needs
1 day ago
33 minutes 21 seconds

The Delighted Customers Podcast with Mark Slatin
Introducing Travis Makes Money
1 day ago
2 minutes 29 seconds

The Delighted Customers Podcast with Mark Slatin
#136 Beyond Tools & Tactics: "Becoming a Trusted Guide" - New On-Demand Course
1 week ago
17 minutes 22 seconds

The Delighted Customers Podcast with Mark Slatin
Introducing Travis Makes Money
1 week ago
2 minutes 29 seconds

The Delighted Customers Podcast with Mark Slatin
#135 Emotional Imprinting and the Future of Experience Management
2 weeks ago
30 minutes 44 seconds

The Delighted Customers Podcast with Mark Slatin
#134 "It's Not About the Coffee": A Starbucks President's Recipe for Delighting Customers with CX
3 weeks ago
30 minutes 19 seconds

The Delighted Customers Podcast with Mark Slatin
#133 Future of Agentic AI: Transforming Customer Journeys
4 weeks ago
29 minutes 28 seconds

The Delighted Customers Podcast with Mark Slatin
#132 David vs. Goliath: Competing with the Big Banks on Customer Experience
1 month ago
30 minutes 4 seconds

The Delighted Customers Podcast with Mark Slatin
#131 Humanity at Scale: Bruce Temkin’s Vision for the Future of Leadership
1 month ago
38 minutes 34 seconds

The Delighted Customers Podcast with Mark Slatin
#130 The Power of Referrals: A Classic Episode Revisited
1 month ago
26 minutes 56 seconds

The Delighted Customers Podcast with Mark Slatin
#129 First Look: AI Hosts Dive into the Trusted Guide Roadmap™ Master Class
1 month ago
15 minutes 1 second

The Delighted Customers Podcast with Mark Slatin
#128 Navigating the Power Core: A Strategic Approach to Customer Experience
2 months ago
24 minutes 3 seconds

The Delighted Customers Podcast with Mark Slatin
#127 Balancing AI and Human Interactions
2 months ago
32 minutes 54 seconds

The Delighted Customers Podcast with Mark Slatin
#126 Conquer Churn with Journey Mapping: Strategies for Customer Retention
2 months ago
35 minutes 20 seconds

The Delighted Customers Podcast with Mark Slatin
#125 Inside LinkedIn: Designing Value for Members and Customers
2 months ago
42 minutes 23 seconds

The Delighted Customers Podcast with Mark Slatin
#124 The Secret Ingredient to Customer Delight
3 months ago
35 minutes 6 seconds

The Delighted Customers Podcast with Mark Slatin
#123 Stuck? Unlock Trust to Get Approval!
3 months ago
31 minutes 59 seconds

The Delighted Customers Podcast with Mark Slatin
#122 Support, Don't Solve: Empowering Leaders to Create Authentic Spaces
3 months ago
45 minutes 30 seconds

The Delighted Customers Podcast with Mark Slatin
#121 Achieving Value Realization with a CX Toolkit
3 months ago
35 minutes 20 seconds

The Delighted Customers Podcast with Mark Slatin
#121 Understanding Customer Value
3 months ago
42 minutes 14 seconds

The Delighted Customers Podcast with Mark Slatin
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.