The CX4CA podcast is one of a few podcasts that focusses on talking about Customer Experience and Digital Transformation in the emerging economies. We aim to bring guests from across all industries and brands to talk about their experiences with Customer Experience across the Middle East, Africa and India. In each episode, we will aim to extract real-world examples as well as touch on anectodes related to specific industries based on the guest. CX4CA translates to 'Customer Experience 4 Competitive Advantage' and we hope to empower our listeners with the experience of our guest speakers in the hope to help marketers and digital teams build better customer experiences.
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The CX4CA podcast is one of a few podcasts that focusses on talking about Customer Experience and Digital Transformation in the emerging economies. We aim to bring guests from across all industries and brands to talk about their experiences with Customer Experience across the Middle East, Africa and India. In each episode, we will aim to extract real-world examples as well as touch on anectodes related to specific industries based on the guest. CX4CA translates to 'Customer Experience 4 Competitive Advantage' and we hope to empower our listeners with the experience of our guest speakers in the hope to help marketers and digital teams build better customer experiences.
Unlocking a New Era of Brand Loyalty: Harnessing Salesforce’s Data & AI Synergy to Revolutionize Customer Experiences
The CX4CA Show
29 minutes 29 seconds
1 year ago
Unlocking a New Era of Brand Loyalty: Harnessing Salesforce’s Data & AI Synergy to Revolutionize Customer Experiences
In this episode of the CX4CA podcast, we are joined by Adam Dore, Senior Director of Digital Transformation EMEA at Horizontal Digital, and Ram Machiraju, Vice President of Product Management at Salesforce. Together, they delve into the dynamics of harnessing Data & AI to craft seamless customer experiences in the Middle East. Tune in to uncover the evolving challenges of building brand loyalty, and learn more about how Salesforce is empowering brands to overcome these challenges with Salesforce Loyalty Management and Data Cloud.
The CX4CA Show
The CX4CA podcast is one of a few podcasts that focusses on talking about Customer Experience and Digital Transformation in the emerging economies. We aim to bring guests from across all industries and brands to talk about their experiences with Customer Experience across the Middle East, Africa and India. In each episode, we will aim to extract real-world examples as well as touch on anectodes related to specific industries based on the guest. CX4CA translates to 'Customer Experience 4 Competitive Advantage' and we hope to empower our listeners with the experience of our guest speakers in the hope to help marketers and digital teams build better customer experiences.
