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The CSExperience Podcast
Segun Manuel
15 episodes
2 days ago
Africa's Leading Customer service/Experience podcast, where Segun Manuel and other guest shares insights on how Individuals and organizations can improve Customer service and experience to increase profits.
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Business
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All content for The CSExperience Podcast is the property of Segun Manuel and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Africa's Leading Customer service/Experience podcast, where Segun Manuel and other guest shares insights on how Individuals and organizations can improve Customer service and experience to increase profits.
Show more...
Business
Episodes (15/15)
The CSExperience Podcast
Growing your Customer Service with Public Speaking
Babatunde Adegbindin joined me to talk about how public speaking can help you grow your customer service delivery. . . #publicspeaking #customerservice
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2 years ago
28 minutes 1 second

The CSExperience Podcast
Reducing Customer Churn rate|| Kemi Sheba & Segun Manuel
Segun Manuel hosts Kemi Sheba on the CSExperience Podcast. Oluwakemi Sheba is an experienced Customer Service Professional and Service Delivery Expert with over 15 years experience in diverse sectors to include; Banking, Online Education and the Development space. She is passionate about brands developing a customer-centric culture through impeccable service delivery skills and etiquette to help them retain their customers, build loyalty encourage referrals and boost sales. She has organised Customer Service trainings for individual/ business brands,tutoring them on how to upscale in the service arena. She is a graduate of English language from the University of Lagos and also holds a Masters degree in Public and International Affairs(MPIA) from the same tertiary institution. She is an award winner, an inspirational leader,a motivational advocate, a content creator/storyteller and public speaker. She is a full member of the Institute of Customer Service of Nigeria (ICSN). She is a mom, mentor and lover of God
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2 years ago
27 minutes 23 seconds

The CSExperience Podcast
CSExperience Podcast with Quadrah Animashaun of Kuddies Secrets
3 times Customer Service award winner with the Women In Portharcourt joins host Segun Manuel to share her business and customer service secrets
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2 years ago
16 minutes 4 seconds

The CSExperience Podcast
Creating a customer Experience - Emeka Nobis || CSExperience Podcast
Emeka Nobis shares on how to create a customer experience in any organization by sharing with us some tips through his experience
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2 years ago
27 minutes 2 seconds

The CSExperience Podcast
How to increase Sales with Customer Service with Paul Foh
Paul FOH - Africa's Leading Sales Coach joins host Segun Manuel to share on strategies to improve sales.
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3 years ago
17 minutes 27 seconds

The CSExperience Podcast
Intro to the New Phase
So I am starting back on my podcast, rebranded as the CSExperience Podcast and we look forward to new things
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3 years ago
1 minute 47 seconds

The CSExperience Podcast
Penetrating the Market in a Post Covid World

Segun Manuel and Ubong King shares on how to penetrate the marketplace in a Post COVID world

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5 years ago
49 minutes 58 seconds

The CSExperience Podcast
Business Secrets from the Bible- With Wayne Malcolm

On this episode of Conversations with Segun, Segun interviews Bishop Wayne Malcolm on some business secrets in the bible that would help people survive COVID19

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5 years ago
45 minutes 41 seconds

The CSExperience Podcast
The Power of Expectation
SegunMANUEL shares on the power and benefits of expectation
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5 years ago
9 minutes 21 seconds

The CSExperience Podcast
The problems of Entrepreneurship in Africa
In the Episode, Segun Manuel speaks with Professor Pat Utomi on the problems of Entrepreneurship and provides solutions to them
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5 years ago
7 minutes 2 seconds

The CSExperience Podcast
Standing Strong in today's Economy
Segun MANUEL motivates youths in a church in the Niger Delta area, encouraging them on Entrepreneurship
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5 years ago
47 minutes 54 seconds

The CSExperience Podcast
Challenges of Leadership in Africa || Episode 004
Pst. Matthew Ashimolowo shares with Segun Manuel some of tje challenges faced by African nations as it rekates to leadership and the solution to such challenges.
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6 years ago
6 minutes 36 seconds

The CSExperience Podcast
Full proof strategies to boost Sales || Segun Manuel on the Dr. Cici Show || Episode 003
Segun Manuel shares strategies to improve sales especially using social media
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6 years ago
15 minutes 59 seconds

The CSExperience Podcast
Entrepreneurship from the Religious angle || Segunmanuel Podcast - Episode 002
Entrepreneurship is something that needs to be taught everywhere, in schools churches and other religious organizations. Segun Manuel teaches about it in a church environment.
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6 years ago
32 minutes 40 seconds

The CSExperience Podcast
Thriving in a Recession - SegunMANUEL PODCAST Episode 001
The economies of the world are experiencing meltdowns, countries in the EU, Africa and the middle east, even the US are not left out. On this episode, Segun Manuel shares on how to thrive in a Recession. He gave step by step points of actions to take to survive economically.
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6 years ago
20 minutes 59 seconds

The CSExperience Podcast
Africa's Leading Customer service/Experience podcast, where Segun Manuel and other guest shares insights on how Individuals and organizations can improve Customer service and experience to increase profits.