How This Consultancy Retained Clients for 25 Years — And How You Can Too with Tim Kershaw

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The Consultancy Growth Podcast

Craig Herd

32 episodes

2 months ago

In this episode of The Consultancy Growth Podcast, Craig Herd speaks with Mark Green, founder and CEO of Change Rebellion. After a near-fatal battle with COVID that left him in a coma for months, Mark came back with a new philosophy: empathy over ego, and change that’s human first. We dig into why clients now value implementation over clever slides, how authenticity and humour can be powerful differentiators in a crowded market, and what it takes to build a consultancy that wins clients by st...

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Marketing

Business,

Entrepreneurship

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How This Consultancy Retained Clients for 25 Years — And How You Can Too with Tim Kershaw

The Consultancy Growth Podcast

47 minutes

3 months ago

How This Consultancy Retained Clients for 25 Years — And How You Can Too with Tim Kershaw

In this conversation, Tim Kershaw reflects on 25 years of leading Libra Europe Consulting — including how the firm has retained clients for over two decades. Tim shares hard-won lessons on building long-term relationships, emphasising adaptability, team dynamics, and deeply understanding client needs. We explore recruitment strategies grounded in empathy and humility, the importance of knowing exactly where profit comes from, and the key metrics that drive sustainable growth. Tim also discuss...