In this episode of The Conscious Hospitality Podcast, host David Arraya sits down with Steve Schloss, a seasoned executive coach, leadership strategist, and former Chief People Officer, whose career spans over three decades across industries like finance, tech, media, and sports.

Together, they explore Steve’s professional evolution—from his early years shaped by a strong family foundation to leadership roles at global organizations including Citi, Time Warner, and the United States Golf Association (USGA). With a focus on personal transformation, Steve shares powerful insights into leading with intention, the importance of gratitude, and the art of facilitating change—especially in roles where formal authority isn’t present.

This episode dives deep into the BANI framework (Brittle, Anxious, Nonlinear, Incomprehensible), a modern lens through which Steve helps executives navigate today’s unpredictable and ever-shifting business environment. It’s a candid, wisdom-filled conversation on how great leaders are not only made through experience—but through reflection, listening, and the willingness to grow.

Whether you're a senior executive, a coach, or a team leader, Steve’s perspective will leave you thinking differently about how we show up, lead others, and most importantly, lead ourselves.

Key Takeaways

• Gratitude grounds leaders and opens up new perspectives.

• Listening is often more powerful than speaking in leadership.

• Leadership without authority relies on influence, trust, and clarity.

• The BANI framework provides a modern lens for complex leadership challenges.

• Career transitions across industries fuel depth, resilience, and creative leadership.

• Personal growth is inseparable from professional excellence.

• Self-awareness and humility are essential to leading in uncertain times.

Sound Bites

• "I take none of it for granted."

• "Don't take yourself so seriously."

• "Focus on what matters for you."

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#leadership #executivecoaching #personalgrowth #hospitalityleadership #conscioushospitality #steveschloss #baniframework #careertransformation #teamdevelopment #selfawareness #gratitude