In this new episode of The Clinic Boss Show, Rick and Darryl sit down with Carys Jones to discuss all things HR. From the rise of “claims culture” and employee lawsuits to the hidden dangers of misclassifying independent contractors, this episode is packed with essential legal and HR insights for clinic owners. Carys is a Business Development Partner for Peninsula Canada, a dedicated HR and health & safety consultancy serving over 6,500 Canadian small/medium-sized businesses 24/7. She is responsible for securing and managing businesses in the small to midsized market sector by identifying gaps in HR and health & safety programs, and providing tailored solutions.Darryl Yardley has recruited and mentored over 250+ students and new grads on how to be successful with patient engagement. HE also has opened and designed dozens of floor plans for his PT clinics as well as startups to optimize the patient experience while getting the most revenue per square footage out of the clinics. In this conversation, Rick, Carys, and Darryl discuss topics such as: What “claims culture” is & why more employees are suing their employers Why toxic employees spread fast & how to fire them before they do damage What makes an independent contractor legally an employee & how to avoid misclassification How misclassification leads to massive legal & tax bills (and how to protect yourself) Why firing an independent contractor can backfire & how to avoid a lawsuit How to terminate staff or independent contractors the right way Why withholding wages is illegal & what you should do instead How discrimination & harassment claims are on the rise & what clinic owners must know Why mishandling mental health leave can lead to lawsuits & how to prevent it How to eliminate bad behavior from independent contractors Why you should stop giving annual raises & start using performance-based bonuses instead Why you need to address conflict when it happens and document Why poor HR documentation leads to legal trouble & how to fix it (employee contracts, handbooks, performance reviews, offboarding)   Watch the episodes on YouTube: https://www.youtube.com/c/RickLauCallHero Follow on Instagram, new videos EVERY SINGLE DAY:instagram.com/thericklau/ Linkedin: https://www.linkedin.com/in/rick-lau/ Darryl Yardley: https://www.instagram.com/darrylyardley Carys Jones: https://www.instagram.com/carysjonessss/ Signup for the newsletter (22k+ clinic owners):clinicowner.com Sponsors: Callhero: mycallhero.com Apply to join #1 clinic owner communityclinicaccelerator.com