S3E5. Leading Service Re-design

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The Change Management Podcast

University of South Wales

29 episodes

2 days ago

The Change Management Podcast takes a deep dive into thinking clearly during times of change. We explore how leaders can focus on what will ultimately help the organisation to thrive. Season 1 and 2 of the podcast features experts in organisational change and is hosted by Dr Louise Bright, Director of Research and Business Engagement at the University of South Wales Season 3 explores the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield from USW.

Management

Business

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Management

Business

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S3E5. Leading Service Re-design

The Change Management Podcast

28 minutes 43 seconds

4 years ago

S3E5. Leading Service Re-design

The unprecedented challenges we have experienced in planning and delivering all aspects of health and care services during the COVID-19 pandemic have acted as a catalyst for testing innovative, outcome focused approaches.

This has brought a new focus to how we deliver safe, person-centred services in these exceptional circumstances, and an opportunity to take learning and modernise, with a view to future-proofing our services.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Bob Hudson, Interim Chair of Digital Health and Care Wales.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business