The Calling (formerly The Agile Contact Centre Podcast)
Callo Consulting
63 episodes
9 months ago
The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.
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The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.
Humans, not machines, are the future of customer service
The Calling (formerly The Agile Contact Centre Podcast)
47 minutes
1 year ago
Humans, not machines, are the future of customer service
The Calling (formerly The Agile Contact Centre Podcast)
The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.
