The Buyer Narrative: Customer Experience Reimagined
Kingman Consulting Group
27 episodes
1 week ago
As the buying process continues to modernize overtime, it can no longer be denied that customer experience can completely determine business success, but for too long, the practical applications of this notion have remained elusive. Our mission is to change that.
The Buyer Narrative Podcast is brought to you by the Kingman Consulting Group, a management consulting firm that specializes in helping organizations understand their customers in order to facilitate experiences that drive brand loyalty and growth. Through this podcast, we will share practical advice on how you can do the same.
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As the buying process continues to modernize overtime, it can no longer be denied that customer experience can completely determine business success, but for too long, the practical applications of this notion have remained elusive. Our mission is to change that.
The Buyer Narrative Podcast is brought to you by the Kingman Consulting Group, a management consulting firm that specializes in helping organizations understand their customers in order to facilitate experiences that drive brand loyalty and growth. Through this podcast, we will share practical advice on how you can do the same.
S2:E7: Is It Time to Change How We Think About Customer Experience?
The Buyer Narrative: Customer Experience Reimagined
11 minutes 20 seconds
4 years ago
S2:E7: Is It Time to Change How We Think About Customer Experience?
In this episode of the Buyer Narrative, I discuss how I think about the value and the purpose of driving successful customer experiences.
The Buyer Narrative: Customer Experience Reimagined
As the buying process continues to modernize overtime, it can no longer be denied that customer experience can completely determine business success, but for too long, the practical applications of this notion have remained elusive. Our mission is to change that.
The Buyer Narrative Podcast is brought to you by the Kingman Consulting Group, a management consulting firm that specializes in helping organizations understand their customers in order to facilitate experiences that drive brand loyalty and growth. Through this podcast, we will share practical advice on how you can do the same.
