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Don't Make These 5 Sales Call Mistakes (We Did, So You Don’t Have To)

In this episode, Farah and I pull back the curtain on the five most common mistakes we've made (and seen countless other coaches make) during sales calls.

Let me be clear—these aren’t fluffy theory points from a sales book. 

These are real, battle-tested lessons we’ve learned from being in the trenches, having thousands of sales conversations over the years. 

And if you’re an online coach who wants to charge what you're worth and actually close those premium clients with confidence and integrity, this episode is a must-listen.

We dive into:

1. Skipping the Emotion:Why logical questions alone won’t close the deal—and how connecting emotionally can be the real game-changer in your conversations.

2. Winging It Without a Script or Process:How abandoning your structure (especially when you start to feel confident) can tank your conversions. We share how to keep your calls authentic while following a proven path that works.

3. Getting Stuck in Chit-Chat Mode:If you're spending half the call talking about your weekend or where they're from, you're not helping them transform. Learn how to shift from polite conversation to powerful breakthroughs.

4. Missing Crucial Segues:Great sales calls flow. Awkward transitions kill momentum. We break down how to move through the five key phases of a sales call smoothly—without sounding robotic.

5. Losing Control of the Call:Ever had a call turn into a Q&A session where the prospect is leading you? We show you how to stay in the driver’s seat while still being respectful and value-driven.

Farah and I don’t just talk theory—we share real-life examples, back-and-forth banter, and the exact things we've learned (and continue to refine) in our own business. 

Whether you’re new to sales or ready to scale, you’ll walk away with tangible takeaways you can use on your very next call.

Ready to stop winging it and start winning with confidence?

Click play to listen now.

And if you want personalised support, head to the comments section or my Instagram bio for the link to join our free Facebook community: Healthy Pricing, Healthy Profits Community.  https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠

It's where online coaches like you come to master sales, pricing, and positioning—and where we host weekly live lessons to help you build the business you deserve.