In this episode of the Building and Branding podcast, host Amanda Stichter interviews Darlene Balzano, the group publisher of Restoration Remediation (R&R). They discuss the niche industry of restoration and remediation, the importance of building connections within the industry, and the role of marketing in helping businesses grow. Darlene emphasizes the need for businesses to listen to their customers and understand their goals in order to provide effective marketing strategies. She also encourages businesses to let themselves be happy and maintain an optimistic outlook. Overall, the conversation highlights the importance of relationships, listening, and positivity in the restoration and remediation industry.

Keywords

building, branding, podcast, restoration, remediation, industry, marketing, connections, goals, relationships, listening, positivity

Chapters

00:00 Introduction and Welcome
03:01 Building Connections and Relationships in the Restoration and Remediation Industry
08:04 The Importance of Listening and Understanding Customer Goals in Marketing
13:01 Choosing Happiness and Maintaining an Optimistic Outlook in Business
19:02 Specialized Marketing Approaches for the Restoration and Remediation Industry

Takeaways

- Building connections and relationships within the restoration and remediation industry is important for personal and professional growth.
- Listening to customers and understanding their goals is crucial for providing effective marketing strategies.
- Maintaining a positive and optimistic outlook can lead to happiness and success in business.
- The restoration and remediation industry is a niche market that requires specialized marketing approaches.