This episode of The Broadband Bunch was recorded live at Calix ConneXions 2025, where host Pete Pizzutillo sat down with Bob Carrick, Director of Global Strategy at Calix Cloud.
In this conversation, Bob walks through Calix’s cloud evolution—from its early managed Wi-Fi roots to today’s full-scale broadband platform that integrates Operations, Service, and Engagement Clouds. He shares how Calix’s latest innovations in AI and cloud migration to Google are redefining customer experience, network efficiency, and operational visibility for broadband providers.
Together, Pete and Bob unpack the challenges and opportunities of adopting AI in telecom—from eliminating data silos to building trust through human-in-the-loop models and agent-to-agent automation. They explore the role of industry standards (like TR-369 and MCP) in enabling interoperability, and how these frameworks will shape the next wave of AI-driven transformation across the broadband ecosystem.
Bob also discusses customer success stories, the importance of education and adoption, and how Calix is helping ISPs increase profitability, reduce truck rolls, and prepare for future M&A opportunities.
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This episode of The Broadband Bunch was recorded live at Calix ConneXions 2025, where host Pete Pizzutillo sat down with Bob Carrick, Director of Global Strategy at Calix Cloud.
In this conversation, Bob walks through Calix’s cloud evolution—from its early managed Wi-Fi roots to today’s full-scale broadband platform that integrates Operations, Service, and Engagement Clouds. He shares how Calix’s latest innovations in AI and cloud migration to Google are redefining customer experience, network efficiency, and operational visibility for broadband providers.
Together, Pete and Bob unpack the challenges and opportunities of adopting AI in telecom—from eliminating data silos to building trust through human-in-the-loop models and agent-to-agent automation. They explore the role of industry standards (like TR-369 and MCP) in enabling interoperability, and how these frameworks will shape the next wave of AI-driven transformation across the broadband ecosystem.
Bob also discusses customer success stories, the importance of education and adoption, and how Calix is helping ISPs increase profitability, reduce truck rolls, and prepare for future M&A opportunities.
Episode 459: Jason Moore on Transforming In-Home Connectivity with RouteThis
The Broadband Bunch
29 minutes 26 seconds
2 months ago
Episode 459: Jason Moore on Transforming In-Home Connectivity with RouteThis
In this episode of the Broadband Bunch, recorded at Fiber Connect 2025 in Nashville, Brad Hine sits down with Jason Moore, Co-Founder and CEO of RouteThis, to explore the challenges of delivering flawless in-home connectivity. Jason shares his career journey from silicon design and consumer tech to building a global platform that empowers ISPs, technicians, and subscribers to diagnose and resolve network issues right at the device level. They discuss RouteThis’ origins in solving video streaming problems, its growth into multiple product lines, and how its mobile-based tools eliminate guesswork for both support teams and end users. The conversation covers the rise of mesh systems, the increasing complexity of connected homes, the role of AI and AR in future troubleshooting, and the business case behind pairing exceptional customer experience with operational cost savings. Jason also offers insight into industry trends, smart device proliferation, and the importance of building networks ready to meet ever-rising customer expectations.
The Broadband Bunch
This episode of The Broadband Bunch was recorded live at Calix ConneXions 2025, where host Pete Pizzutillo sat down with Bob Carrick, Director of Global Strategy at Calix Cloud.
In this conversation, Bob walks through Calix’s cloud evolution—from its early managed Wi-Fi roots to today’s full-scale broadband platform that integrates Operations, Service, and Engagement Clouds. He shares how Calix’s latest innovations in AI and cloud migration to Google are redefining customer experience, network efficiency, and operational visibility for broadband providers.
Together, Pete and Bob unpack the challenges and opportunities of adopting AI in telecom—from eliminating data silos to building trust through human-in-the-loop models and agent-to-agent automation. They explore the role of industry standards (like TR-369 and MCP) in enabling interoperability, and how these frameworks will shape the next wave of AI-driven transformation across the broadband ecosystem.
Bob also discusses customer success stories, the importance of education and adoption, and how Calix is helping ISPs increase profitability, reduce truck rolls, and prepare for future M&A opportunities.
