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This podcast is dedicated to help you better understand the biology, psychology and physiology of human decision making in order to help you become a more impactful communicator and a driving force for change. Support this podcast: https://podcasters.spotify.com/pod/show/driving-change-podcast/support
CEO/author Jack Skeels flips conventional management on its head. He explains the hidden “manager tax,” why meetings crush output, and how to replace control-heavy habits with lightweight leadership using two practical frameworks: ACE (Authority–Control–Empowerment) and Why → What → Go → Grow. You’ll hear how five-person teams can self-manage, why communication pace matters (“the speed of knowing is faster than the speed of understanding”), and how small AI pods are beating top-down AI rollouts.
In this episode, Jack reveals how to cut that hidden “manager tax,” empower teams to self-manage, and even make AI work where most companies fail. If you lead people—or want to escape being led badly—you’ll walk away with a playbook to boost performance, reduce burnout, and unlock growth.
The Manager Tax is real: More managerial intensity → lower intrinsic productivity (especially via meetings).
Meetings are expensive: A single manager’s calendar can quietly remove dozens of productive hours from the org each week.
Lead, don’t over-manage: Replace “control” with framing + empowerment.
ACE model: Leaders provide Authority (facts, constraints) and Empowerment (resources). Teams own Control (how work gets done).
Why/What before Go: Nail shared context (Why) and clarity of outcomes (What) to minimize management during Go.
Grow is ongoing: Managers coach skills and opportunities; they don’t micromanage tasks.
Socratic unfolding: Let teams pull information via questions to build true, shared understanding.
Communication velocity trap: You can explain faster than others can understand; slow is smooth, smooth is fast.
Promote generalists to manage: “Best specialists” often over-control; strong generalists tend to under-manage (good!).
AI works in pods: Small, empowered cross-functional teams adopting AI beat big top-down programs (faster cycle time, less labor).
00:00 – Setup & intention of the show
03:25 – Jack’s origin story: from robotics to reluctant manager
12:58 – The Manager Tax: why more management = less output
17:24 – Leadership vs management; where to draw the line
20:14 – ACE (Authority–Control–Empowerment) explained
29:35 – Why → What → Go → Grow and real span-of-control numbers
34:34 – Generations, role design, and promoting the right people
38:28 – Communication as the #1 success factor
40:29 – “Speed of knowing vs speed of understanding”
42:27 – AI Pods: structure-first AI (time & labor cuts)
46:54 – Where to find Jack + closing
Book: Unmanaged: Master the Magic of Creating Empowered and Happy Organizations — available on Amazon
Website: bettercompany.co (rebrand; also reachable via agencyagile.com)
Why You Should ListenTop 10 TakeawaysChapter Markings (topic-based)Links Mentioned by the GuestLinkedIn: Jack Skeels (connect & follow his posts)
The Braintrust "Driving Change" Podcast
This podcast is dedicated to help you better understand the biology, psychology and physiology of human decision making in order to help you become a more impactful communicator and a driving force for change. Support this podcast: https://podcasters.spotify.com/pod/show/driving-change-podcast/support