LINKS TO KNOW 🎟️ 2025 Mental Health Marketing Conference Tickets: MHMarketing.org 🎟️ 2025 CMO Summit Tickets: MHMarketing.org SUMMARY In this conversation, Patrick Dunn, Chief Strategy Officer at Hansi Solutions, discusses the importance of mental health, peer support, and the evolution of treatment in the behavioral health space. He emphasizes the need for addressing root causes rather than symptoms, the challenges of revenue cycle management, and the value of lived experience in the field. The discussion also covers the significance of building effective business systems, the journey of growth and consistency, and the role of strategic consulting in helping organizations improve. Patrick shares insights on creating a culture of improvement and the importance of brand promise in behavioral health, concluding with personal practices for self-care. TAKEAWAYS • Peer support groups provide valuable perspective and vulnerability. • Identifying root causes is crucial in mental health treatment. • Revenue cycle management is a significant challenge in behavioral health. • Lived experience enhances understanding and empathy in treatment. • Behavioral health is evolving towards more business-minded approaches. • Consistency and patience are key in personal and professional growth. • Strategic consulting can guide organizations in making informed decisions. • Creating a culture of improvement is essential for success. • Brand promise is vital in delivering effective behavioral health services. • Self-care practices, like quiet time, contribute to overall well-being. CHAPTERS 00:00 | Introduction to Mental Health Conversations 02:35 | The Importance of Peer Support Groups 05:36 | Understanding Mental Health Treatment 08:47 | Revenue Cycle Management in Behavioral Health 11:50 | The Role of Lived Experience in Treatment 14:29 | Navigating Growth in Behavioral Health Organizations 17:38 | Strategic Consulting for Behavioral Health Growth 24:45 | The Power of Learning and Growth 30:06 | Transforming Behavioral Health Businesses 38:12 | Building a Strong Company Culture 42:13 | The Journey of Personal and Professional Growth KEYWORDS mental health, peer support, behavioral health, revenue cycle management, lived experience, treatment evolution, business systems, strategic consulting, brand promise, personal practices Learn more about your ad choices. Visit megaphone.fm/adchoices