There’s fluff content, then there is practical business troubleshooting.
This episode is all about the latter.
The Art of Positioning, host Beatrice Gutknecht, and this week’s operations-focused guests, Brandon Gano, COO at Human Ops Technologies, and Emma Cowling, a seasoned business coach with one goal:
Challenging the commonly seen ‘fluff’ that is brand values and going into the day-to-day operations to troubleshoot where implementation has gone wrong, and how it can be done right.
And boy, do they cover a lot of ground:
It’s an episode packed with practical advice for businesses looking to troubleshoot their operations for business growth.
03:01 Operationalizing Brand Values
06:29 Defining and Implementing Core Values
14:21 Leadership and Communication Pitfalls
21:17 Hiring the Right Fit
28:34 Understanding Customer Feedback and KPIs
29:20 Lean Principles in Business
35:50 Handling Difficult Customers and Budget Cuts
42:11 The Cost of Layoffs and Employee Performance
48:47 Ensuring Brand Values During Mergers and Acquisitions
52:54 Challenging Social Norms in Business
5 episodes to binge on:
Reach out to guest speakers:
Emma Cowling: LinkedIn | Website | Email
Brandon Gano: LinkedIn
Follow Beatrice Gutknecht:
LinkedIn | YouTube | Instagram | Website
Produced by Your Podcast Sidekick