For Robin Hills, emotional intelligence is the human aspect of leadership. He joins us to talk about how leaders can improve the emotional intelligence of their team without being too personal. He also breaks down several concepts, both familiar and unfamiliar. He tells us that optimism is not really what we think it is. David also introduces the concept of emotional resilience and the power of the “pause.” Main Takeaways: Emotional intelligence of the self Emotional intelligence of the leader Emotional resilience of the team Optimism is not really what you think it is Check out full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Mike "C-Roc" Ciorrocco believes in. Mike is the Chief Executive Officer of People Building, Inc., which helps individuals and groups realize their full potential. He joins us in this episode to talk about his “Rocket Fuel Formula” that helps his clients become unstoppable no matter the odds. Main Takeaways: The formula to be unstoppable The non-negotiables 3 C’s to be the best version of yourself Take control of your future Check out full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Active listening is a skill that should be learned at the individual and organizational levels. Specifically, it’s a skill that organizational leaders should learn to build a culture of open communication and genuine feedback within their teams. Don Harris, Chief Executive Officer of TalkBack, joins us in this episode to tell us why it’s important to listen genuinely, to share tips to be great listeners and to discuss topics related to listening. Main Takeaways: Getting people to open up to you Becoming a better listener Building a culture of listening and open communication Empathizing with people Check out full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Building a relationship in a business setting doesn’t have to be different from making new friends in your personal life. That is why I’m going to share some tips in this episode to do what I call “relationship selling” in business. These include being prepared in initiating a conversation, keeping it going, and adding value to become a trusted advisor. Don’t miss these tips as I believe relationship building is key to drive your sales and growth forward. Main Takeaways: What is relationship selling? Preparation and research are keys Keeping the conversation going Values to add to become a trusted advisor See full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Communication has been a broad topic for ages that we often find it hard to describe. Robert Danisch, PhD, joins us in this episode to narrow down our scattered ideas about communication to come up with a simple definition we can use from now on. Rob also discussed his interesting thoughts about the communication skills among his current students. Are their skills improving or declining? Moreover, he illustrates what good communication looks like and how to build it. Main Takeaways: What is communication? Characteristics of a good communication Related self-disclosure Asking questions during conversations Check out full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

We always hear the idea of “authentic leadership” but we often reflect on what it really means. That’s why in this solo episode I’m going to share my insights about being an authentic leader. Although there’s no single formula to be that kind of leader, there are still steps that you can take to be someone that people will follow and relate to. You don’t have to change yourself to be an authentic leader. In fact, you need to be yourself more than ever. Main Takeaways: Being yourself The look of an authentic leader The formula to be an authentic leader: Is there? The recipe of an authentic leader See full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Welcome back to the Art of Communication! In celebration of our recently published 100th episode, we’re going to walk down memory lane and re-air my conversation with Tommy Swanhaus. Main Takeaways: Get people to buy into your vision Show up and network Empower your team Present yourself in the best way possible Check out full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Building better relationships with your clients seems tricky because not all clients are the same. However, there are several general tips you can follow not only to start but also to maintain client relationships. Main Takeaways: Why you should set expectations Pay attention to the language they’re using Not everything has to be business-related Keep in touch with the client Underpromise, overdeliver Be responsive Speak their language as much as you can See full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Sara Carnegie works at the International Bar Association as Director of Legal Projects. She is an experienced barrister who has spent 20 years in the criminal justice system and in the public sector. She joins us in this episode to talk about a few major challenges in the global corporate and legal spaces. Main Takeaways: Mental wellbeing and communication Modern-day slavery Dear fellow women… From a negative encounter into motivation Check out full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

“Your network is your net worth.” We have heard this advice for quite some time now, but many of you probably still wonder how to network the right way. If you’re one of those people, this episode will bring a ton of value to you. In this solo episode, I shared 3 actionable steps you can take now to build and grow your network in 2021 at a time when we still cannot meet personally due to the COVID-19 pandemic. Main Takeaways: Networking fundamentals Networking in 2021 Growing your network by adding value See full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

What if I tell you that you can bring an impact to another person in the first 60 seconds of your conversation? What if there’s a way for you to hook the other person’s attention in just the first 15 seconds? Chris Fenning, a coach, trainer, speaker, and author of the award-winning book, “The First Minute,” joins us today to answer these questions. Main Takeaways: Bridging the communication gap Starting a conversation Asking questions, not making statements See full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Welcome to the 100th episode of The Art of Communication! In this solo episode, I’m going to talk about a topic that is near and dear to me: Vulnerability. As leaders, we can leverage this vulnerability to teach our team to be more effective and how to show up even in situations where success is not guaranteed. It may be uncomfortable at first, but we should remember that it is never a sign of weakness. Main Takeaways: Vulnerability is like rocket fuel How to be vulnerable effectively Set boundaries Do some reflections now and start being vulnerable See full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Digital transformation is a buzzword that many people still don’t understand. Philip Jenkins breaks down this concept in understandable chunks then feeds us with valuable tips to become a successful transformational leader. He will also discuss the importance of having both strategy and action. Strategy without action will lead to failure, so will action without Strategy. Philip then reveals the communication skill he wished he learned earlier. This skill is crucial, especially for aspiring transformational leaders. Main Takeaways: Digital transformation is more than just customer experience Transformational leadership involves a compelling business case Strategy and action need each other Listening is everything See full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Here is another solo episode, especially for those who are selling innovations. You see, selling innovative products may be hard because customers are not familiar with them yet. In the context of sales, this means the feeling of unfamiliarity carries a feeling of risk, and customers don’t want risks. They need assurance they’re going to buy something of value. Main Takeaways: Find your niche Use an anchor with a twist Adopt behaviors that lead to success See full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

Networking should be purposeful. Otherwise, you’re doing it wrong. This common networking mistake that people make is discussed by Scott Smith, a self-professed motivational speaker, and networking expert. Main Takeaways: Core of networking Truth behind extroverts and introverts Traits of a motivational listener Communicating through stories See full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.