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TECHtonic: Trends in Technology and Services
Technology & Services Industry Association
116 episodes
1 week ago
Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.
Show more...
Management
Technology,
Business
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All content for TECHtonic: Trends in Technology and Services is the property of Technology & Services Industry Association and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.
Show more...
Management
Technology,
Business
https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/9f/f9/8e/9ff98e73-1cf1-96d7-bc26-fda793fc028f/mza_7917528215152912405.jpeg/600x600bb.jpg
112. Modern Support at Scale
TECHtonic: Trends in Technology and Services
44 minutes 16 seconds
3 weeks ago
112. Modern Support at Scale
In this episode of TECHtonic, TSIA’s Thomas Lah talks with Teradata’s Alex Console about how his team is transforming enterprise support through AI, automation, and data-driven strategies to deliver always-on availability, measurable value, and a smarter customer experience.
TECHtonic: Trends in Technology and Services
Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.