Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.
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Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.
111. AI, Customer Success, and the Blurring Lines of Services
TECHtonic: Trends in Technology and Services
44 minutes 5 seconds
1 month ago
111. AI, Customer Success, and the Blurring Lines of Services
Rocketlane CEO Srikrishnan Ganesan joins TSIA’s Thomas Lah to explore how AI is transforming professional services, from onboarding to adoption. They dive into shrinking project timelines, blurring roles between services and customer success, and why AI may unlock a new era of business value.
TECHtonic: Trends in Technology and Services
Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.
