Leadership Lessons with Noel Massie, former VP Operations at UPS

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Teams, Culture & You: The Psychology Behind Growth

Josephine Palermo

80 episodes

4 days ago

Dr. Josephine Palermo's superpower is to create business cultures that transform organizations team by team. With a PhD in Organisational Psychology, and from working with big corporates and government, to small and large businesses, Josephine is a wellspring of knowledge and experience. On top of that, she owns three enterprises and is a sought after speaker. To join our newsletter sign up here http://eepurl.com/hc4CFb

Management

Business

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Management

Business

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Leadership Lessons with Noel Massie, former VP Operations at UPS

Teams, Culture & You: The Psychology Behind Growth

46 minutes 19 seconds

1 month ago

Leadership Lessons with Noel Massie, former VP Operations at UPS

In this engaging conversation, Noel Massieshares his extensive leadership journey, emphasizing the importance of integrity, mentorship, and investing in people. He reflects on his time at UPS, the values that shaped his leadership style, and the challenges faced by newlypromoted leaders. Through anecdotes and practical advice, Noel highlights the significance of listening, establishing clear expectations, and fostering an inclusive environment to drive success in teams. Discover the pivotal moments that shaped his career, the importance of mentorship, and the values that drive successful leadership. Noel sharesinsights from his book, "Congrats You've Been Promoted," offering practical advice for new leaders navigating their roles. Tune in for a conversation filled with wisdom and actionable strategies for personal and professional growth.

Chapters

00:00 Introduction and Background

01:11 Career Milestones and Leadership Philosophy

03:47 Influence of Family and Early Role Models

07:31 UPS: A Value-Based Organization

11:43 The Importance of Employee Inclusion

13:38 Leadership Trajectory and Evaluation

18:03 Navigating Tough Decisions and Conflict Resolution

22:31 The Impetus for Writing a Book

23:47 Leadership on the Front Line

26:59 Building Confidence in New Leaders

28:14 Establishing Terms and Conditions

33:16 Navigating Organizational Politics

38:09 Investing in People for Success

Contact Noel at https://noelmassie.com/ Contact Josephine at https://gearedforgrowth.biz/