In this episode, Margaret Mulholland is joined by parents Beth and Michael, who share their story navigating the SEND system for their four-year-old son. They discuss the long waits for diagnosis and EHCP assessment, the confusion around choosing between mainstream and specialist settings, and the lack of transparency that leaves many parents feeling unsupported and invisible in the process.

This conversation highlights a crucial truth: even families inside the system often can’t see the path ahead — a reminder of how urgently the process must change to put clarity, flexibility, and children’s needs first.