The Rise of the Agency Model in Automotive. Welcome viewers! In this episode, we explore the unveiling of the agency model in the automotive industry. The automotive sales landscape is changing as automakers consider new retail approaches beyond the traditional franchise model. We are privileged to have Clive Prevost, an automotive executive with vast experience rolling out the agency model internationally. The franchise model, where automakers grant independent dealers the right to sell vehicles in a specific area, has long dominated car sales. Dealers buy inventory, then market, sell and service vehicles locally. In contrast, the agency model has automakers owning and operating retail locations tailored to their brand. They gain more control over inventory, pricing, customer experience and brand image. The agency model signals a major shift. Tesla’s success with company-owned stores shows its potential. As consumers change, more automakers are eyeing the agency model to improve the customer experience and stay competitive. Clive shares best practices for implementing agency stores and their impact. For automakers, the agency model allows greater control and brand consistency. For dealers, it may mean fewer opportunities but potential to become brand “agents.” For customers, it can mean an enhanced experience. The agency model holds promise for unlocking automotive success. We explore its implications for the future of car sales. Whether an automaker, dealer or industry stakeholder, this discussion of franchise vs agency models is critical. The automotive industry is transforming. The agency model signifies an exciting new chapter, focused on brand and customer. Join us as we navigate this journey into the future of automotive retail. The rise of the agency model means a new open road ahead!

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