Changing the engines in mid-flight - the challenges of transition

Everybody agrees that there will be long transition period before Offer, Order, Settle, Deliver (OOSD) is adopted universally. This will impact business process and technology alike. In this conversation we identify some of the key challenges in keeping one foot in the old world and one in the new. Hear Ian Tunnacliffe, T2RL and Mike Tansey, Growth Markets Travel Industry Leader, Accenture discussing the challenges.

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