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SUGTalks

UK & Ireland SAP User Group

126 episodes

1 week ago

In this episode of SUGTalks, Craig is joined by Pip Plah, Head of Sovereign Cloud, SAP UK, and Chris Soden, Head of UK Delivery, SAP Sovereign Cloud Services. Together they explore how SAP Sovereign Cloud is helping organisations in highly regulated industries maintain control over their data while embracing cloud innovation. They discuss what “sovereign” really means in practice, from data residency and legal frameworks to the security-cleared teams managing UK workloads. In addition, they u...

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In this episode of SUGTalks, Craig is joined by Pip Plah, Head of Sovereign Cloud, SAP UK, and Chris Soden, Head of UK Delivery, SAP Sovereign Cloud Services. Together they explore how SAP Sovereign Cloud is helping organisations in highly regulated industries maintain control over their data while embracing cloud innovation. They discuss what “sovereign” really means in practice, from data residency and legal frameworks to the security-cleared teams managing UK workloads. In addition, they u...

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Episodes (20/126)

SUGTalks

SAP Sovereign Cloud Explained

In this episode of SUGTalks, Craig is joined by Pip Plah, Head of Sovereign Cloud, SAP UK, and Chris Soden, Head of UK Delivery, SAP Sovereign Cloud Services. Together they explore how SAP Sovereign Cloud is helping organisations in highly regulated industries maintain control over their data while embracing cloud innovation. They discuss what “sovereign” really means in practice, from data residency and legal frameworks to the security-cleared teams managing UK workloads. In addition, they u...

1 week ago

34 minutes

SUGTalks

Understanding SAP ERP, private edition, transition option

In this episode of SUGTalks, Craig is joined by Neil Gardner, Head of Cloud ERP, RISE with SAP. Together they unpack SAP ERP, private edition, transition option and discuss what it means for organisations on their journey to S/4HANA. Neil explains why SAP introduced the Transition Option, who it’s aimed at and how it can help complex organisations manage their move to the cloud. Craig and Neil also discuss common misconceptions, the 2030 maintenance deadline, and why “doing nothing” comes wit...

3 weeks ago

40 minutes

SUGTalks

Exploring All or Nothing Thinking

In this episode of SUGTalks, Craig welcomes back Simon Nichols, Founder and CEO of Thrive, to explore “all or nothing thinking” and how it impacts our daily lives. They discuss cognitive distortions, perfectionism, and why our brains often default to black-and-white thinking. Simon shares practical strategies to regulate thought processes, find balance, and reframe situations in healthier ways. From workplace conversations to personal wellbeing, this episode offers valuable insights for recog...

1 month ago

35 minutes

SUGTalks

How to build great SAP partner relationships

In this episode of SUGTalks, Craig is joined by Simon Bacon, SAP Operations Manager at QD Group, to discuss how strong partner relationships can make or break SAP projects. Simon shares how QD Group delivered a six-month brownfield migration from ECC to SAP S/4HANA on RISE with zero business disruption, clear cost control and a roadmap to clean core. They discuss selecting a partner for culture fit, aligning AMS and project teams, alongside practical advice for striking the right balan...

1 month ago

39 minutes

SUGTalks

UKISUG Connect 2025 Preview

In this episode of SUGTalks, guest host Gerren Mayne (regular host of the SAPCHAT podcast) takes the chair with Craig Dale moving to the role of guest. Joining them is Simon Bacon, SAP Operations Manager at QD Group.Together, they provide a preview of UKISUG Connect 2025, exploring what attendees can expect. Simon also shares how Connect delivers value to QD Group year after year, including hands-on learning, networking, and how they use the event to stay on top of SAP’s product roadmap...

2 months ago

30 minutes

SUGTalks

From Negativity Bias to Positive Mindset

In this episode of SUGTalks, Craig welcomes back Simon Nichols, Founder and CEO of Thrive, to discuss negativity bias and the importance of taking a positive mindset to overcome it. They explore why our brains are wired to focus on the negative, how this shows up in our daily experiences, and what practical strategies we can use to reframe our thoughts in a more positive light. From mindfulness and memory recall to workplace communication and psychological safety, Simon shares actionab...

2 months ago

35 minutes

SUGTalks

Understanding SAP BTP: Insights from the UKISUG BTP Research Paper (Part 2)

In this second episode of a two-part series, Craig is joined by Steffen Schad (Head of Outbound Product Management, SAP BTP), Richard Henry (Commercial Director, Bluestonex), and Glenn van der Meijden (Senior Director, SAP Platform, AstraZeneca) to explore the key findings of UKISUG’s latest SAP BTP Research Paper. In this episode, they delve into the evolving BTP skills landscape, the importance of internal capability, and how customers are balancing innovation with governance. They explore...

3 months ago

44 minutes

SUGTalks

Understanding SAP BTP: Insights from the UKISUG BTP Research Paper (Part 1)

In this first of a two-part series, Craig is joined by Steffen Schad (Head of Outbound Product Management, SAP BTP), Richard Henry (Commercial Director, Bluestonex), and Glenn van der Meijden (Senior Director, SAP Platform, AstraZeneca) to explore the key findings of UKISUG’s latest SAP BTP Research Paper. In this episode they discuss the road to SAP's Clean Core, evolving customer skillsets, and why reframing BTP around business value, not just technology, is essential. They also discuss SA...

3 months ago

52 minutes

SUGTalks

Data-Driven Innovation: Inside SAP Business Data Cloud

In this episode of SUGTalks, Craig is joined by Hagen Jander, Vice President, Product Management & Strategy – SAP Business Data Cloud & Insights. Together, they take a deep dive on SAP Business Data Cloud, exploring, what it is, how it builds on DataSphere, and why harmonised, contextualised data is key to powering AI, overcoming data silos, and unlocking real business value. Hagen also shares how customers can get started and what’s coming next on the Business Data Cloud roadma...

4 months ago

42 minutes

SUGTalks

Inside SAP BTP: AI, Joule Studio and Data-Driven Success

In this episode of SUGTalks, Craig is joined by Steffen Schad, Head of Outbound Product Management for SAP BTP. Together, they discuss the latest innovations in SAP Business Technology Platform (BTP) – from AI-powered automation and integration advances to the new Joule Studio and Business Data Cloud. Steffen explains how BTP is evolving to support organisations of all sizes, and why AI, data and security are more important than ever. To learn more about the UKISUG referral scheme...

4 months ago

38 minutes

SUGTalks

Aligning AI with Business Value: People, Data and Governance

In this episode, Craig is joined by Jose Carvalho, Co-Founder and Managing Partner at the Value AI Institute and Global Head of Centre of Excellence at The Digital Economist. Together they cut through the AI buzz and Jose shares a practical roadmap for turning AI into sustainable business value. Jose also stresses why true success starts with people and data, how boards can lead responsibly, and where industries like healthcare, agriculture and finance are already reaping rewards. ...

5 months ago

32 minutes

SUGTalks

Shaping BTP: SAP’s BTP Voice of the Customer Programme

In this episode of SUGTalks, Craig Dale is joined by Stefan Kneis, Chief Customer Officer and Head of BTP Product Success at SAP. They explore the launch of SAP’s new Voice of the Customer programme for BTP, designed to gather meaningful user input at scale and shape future product direction. Stefan shares how feedback has already influenced BTP’s evolution and what the future might hold. To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-ref...

5 months ago

36 minutes

SUGTalks

How to survive and thrive in times of change

In this episode of SUGTalks, Craig welcomes back Simon Nichols, Founder and CEO of Thrive, for a timely conversation on how to survive and thrive in times of change. Against a backdrop of global uncertainty, they explore why unpredictability affects us so deeply, how different people respond to it, and what role control, mindset, and even denialism play in our mental wellbeing. To see upcoming UKISUG wellbeing sessions click here: https://www.sapusers.org/event-calendar.html?type=...

6 months ago

34 minutes

SUGTalks

An interview with Russell Smith from AstraZeneca

In this episode of SUGTalks, Craig is joined by Russell Smith, Vice President of ERP Transformation Technology at AstraZeneca. Russell shares his career journey from starting in the Royal Navy through to leading AstraZeneca’s ambitious SAP-driven Axial programme. To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-referral-scheme

6 months ago

30 minutes

SUGTalks

The Future of Supply Chains with SAP

In this episode of SUGTalks, Craig is joined by Andy Hancock, Global Vice President - Domain Advisory for Supply Chain Management at SAP. Andy shares insights into how SAP is helping organisations build more resilient and sustainable supply chains in an increasingly volatile world. We discuss the importance of breaking down data silos and embracing agility, to practical applications of AI and the future of supply chain management. To learn more about the UKISUG referral s...

7 months ago

39 minutes

SUGTalks

From Empathy to Leadership: Unlocking the Power of Emotional Intelligence

In this week's episode of SUGTalks, Craig is joined by Founder and CEO of Thrive, Simon Nichols, to explore the vital role emotional intelligence (EQ) plays in the workplace. They discuss how EQ can enhance communication, build resilience, strengthen leadership and team development, and foster a psychologically safe and inclusive work environment. To see upcoming UKISUG wellbeing sessions click here: https://www.sapusers.org/event-calendar.html?type=wellbeing-session&sort=date&order=...

7 months ago

31 minutes

SUGTalks

Women in SAP 2025 Update

In this week’s episode of SUGTalks, we are joined by the co-chairs of the UKISUG Women in SAP community: Fiona Warburg and Emma Chambers. With International Women’s Day as a backdrop, they highlight the role of mentorship, allyship, and practical steps for fostering diversity. Together they discuss updates from the community as well as the challenges women face in leadership, the Broken Rung that limits career progression, and how businesses can take real action. To learn more a...

8 months ago

32 minutes

SUGTalks

SAP Customer Evolution Program Update

In our latest episode, Craig is joined on the SUGTalks podcast by Uwe Grigoleit, Senior Vice President of the Customer Evolution Program at SAP. Together, they discuss how the Customer Evolution Program has evolved over the past two years and how it helps SAP customers transition to S/4HANA and the cloud. They also explore how SAP is leveraging AI to streamline transformations and what businesses can do today to future-proof their SAP investments. To learn more about the UKISUG referral schem...

8 months ago

41 minutes

SUGTalks

Effective communication: Turning relationships into results

In our latest episode, Craig is joined on the SUGTalks podcast by Nick Saunders, award-winning conference speaker and No. 1 Amazon bestselling author. Together, they discuss effective communication strategies, focusing on how to turn relationships into results and improve workplace communication. Nick also shares how to use the Insights Discovery tool to enhance team dynamics. To learn more about Nick Saunders and Insights Discovery, visit: https://nicksaundersspeaker.com ...

8 months ago

32 minutes

SUGTalks

Cybersecurity challenges when moving from SAP on-premise to the cloud

In our latest episode, Craig is joined on the SUGTalks podcast by Brian Froom, Information Security Manager at Tata Steel, Paul Lloyd-Smith, UK&I Domain Advisor to the Office of the CFO at SAP, and Philip Biro, Senior Manager, Risk, Security & Controls at Turnkey Consulting. Together, they discuss the cybersecurity challenges of migrating from SAP on-premise to the cloud, covering key risks, compliance considerations, and best practices for securing systems against evolving cyber thr...

9 months ago

45 minutes