On Subscriptions: Scaled, we talk about all of the different facets of successfully running a subscription business, including how to build them, how to grow them, and how to scale them from a startup to something bigger.
Topics include SaaS subscriptions, subscription boxes, subscription business model online subscription services, growth tactics, technical challenges of a subscription company, compliance challenges, and business strategy for subscription companies.
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On Subscriptions: Scaled, we talk about all of the different facets of successfully running a subscription business, including how to build them, how to grow them, and how to scale them from a startup to something bigger.
Topics include SaaS subscriptions, subscription boxes, subscription business model online subscription services, growth tactics, technical challenges of a subscription company, compliance challenges, and business strategy for subscription companies.
Retention, Dunning and Revenue Recovery with Kristen Vandendriessche at Optimized Payments and Kevin Salerno at Newfold Digital
On this episode, we dive into retention and revenue recovery in subscription-based businesses with the help of our guests, Kevin Salerno at Newfold Digital and Kristen Vandendriessche at Optimized Payments.
Key Takeaways:
(01:28) The impact of retention in subscription businesses.
(03:51) An in-depth look at churn in subscription models, and strategies to manage it effectively.
(09:06) Technical causes of involuntary churn and methods to improve payment collection.
(16:36) The benefits and necessity of having multiple payment processors for successful payment authorizations.
(24:11) Innovative strategies for simplifying customer payment updates and enhancing the recovery process.
(31:02) The legal and regulatory considerations in payment recovery and retention strategies.
Resources Mentioned:
Kevin Salerno -
https://www.linkedin.com/in/kevin-salerno-156530/
Newfold Digital | LinkedIn -
https://www.linkedin.com/company/newfold/
Newfold Digital | Website -
https://newfold.com/
Kristen Vandendriessche -
https://www.linkedin.com/in/kristen-vandendriessche-pcip-7b16924/
Optimized Payments | LinkedIn -
https://www.linkedin.com/company/optimized-payments/
Optimized Payments | Website -
https://optimizedpayments.com/
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#SaaS #Subscriptions #SubscriptionBusiness #CustomerChurn #SubscriptionService
On Subscriptions: Scaled, we talk about all of the different facets of successfully running a subscription business, including how to build them, how to grow them, and how to scale them from a startup to something bigger.
Topics include SaaS subscriptions, subscription boxes, subscription business model online subscription services, growth tactics, technical challenges of a subscription company, compliance challenges, and business strategy for subscription companies.
