On today's Hall of Leaders edition of the podcast we talk with Colleen Rickenbacher of Colleen Rickenbacher, Inc and The Global Protocol, Etiquette & Civility Academy.   Colleen is being honored at the CIC Hall of Leaders Celebration coming up in October in Las Vegas.  We talk about her history and background; including her transition from event planner to become an author, speaker and industry expert on etiquette and protocol.   She's the author of four books:  Be On Your Best Business Behavior Be On Your Best Cultural Behavior The Big Book of People Skills Games (International) Be On Your Best Teenage Book And, she devotes a significant amount of her time working with prison and juvenile programs in the Dallas area to help both of those groups better transition into the workforce.  She's also a mentor to numerous students and others in the meetings and events industry. You can join Colleen and her fellow 2016 honorees on October 18th at the Jewel Nightclub at Aria in Las Vegas for the Hall of Leaders Celebration.