Customer audits don’t have to mean sleepless nights. Agata Lewkowska Ph.D. and Christopher Scott walk you through preparation strategies that work—covering documentation, shop floor readiness, team training, and mock audits.
Learn how to address common red flags and turn audits into opportunities for customer confidence.
📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/
💼 Book your free consultation: https://www.qualitywise.pl/en
Produced by "We See Sound."
Implementing IATF 16949:2016 is one of the biggest challenges for any automotive supplier. While the standard sets out clear requirements, the reality in many organizations looks very different. Instead of a robust, process-oriented management system, too often companies end up with a set of documents that exist only to “survive the audit.”
In this episode, our hosts Agata Lewkowska Ph.D. and Christopher Scott reveal the most common mistakes companies make—from weak process mapping to ignoring customer-specific requirements—and share how to fix them. Perfect for quality managers preparing for certification or seeking to strengthen an existing QMS.
This episode is packed with practical advice and lessons learned from real audits and consulting projects. By the end, you’ll know exactly what mistakes to avoid and how to shift your approach from “audit survival” to a sustainable quality management system that truly supports your business and satisfies customers.
If your organization is preparing for IATF certification, or if you already hold a certificate but feel your system adds little value, this episode is for you.
Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/
💼 Book your free consultation: https://www.qualitywise.pl/en
Produced by "We See Sound."
Quality managers and production teams often have different priorities—but they must work together for success. Agata Lewkowska Ph.D. and Christopher Scott discuss how to build trust, improve communication, and align quality and production goals.
You’ll hear real-world examples of solving conflicts, engaging operators in problem prevention, and making quality checks part of the production rhythm.
📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/
💼 Book your free consultation: https://www.qualitywise.pl/en
Produced by "We See Sound."
If “quality is everyone’s job” is just a slogan in your company, this episode will change that. Agata Lewkowska Ph.D. and Christopher Scott explore why quality often gets sidelined, how silo thinking hurts results, and what leaders can do to align KPIs and accountability across departments.
Expect actionable advice to make quality a shared responsibility—from shop floor to top floor.
📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/
💼 Book your free consultation: https://www.qualitywise.pl/en
Produced by "We See Sound"
Discover the first steps to creating a strong quality culture in your organization. Hosts Agata Lewkowska Ph.D. and Christopher Scott share proven strategies for engaging leadership, empowering teams, and embedding quality into everyday decisions.
Learn how to overcome resistance, define quality values, and build processes that drive results. Whether you’re in automotive, manufacturing, or another high-stakes industry, this episode will help you lay the foundations for lasting improvement.
Moreover, on 27 August 2025, the Draft International Standard for ISO 9001 (ISO/DIS 9001) was published. Is it a revolution? No. But there are important changes every organization should know like a stronger role for top management in building a quality culture. Listen to our podcast...and prepare for the new edition of ISO 9001:2026!
📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/
💼 Book your free consultation: https://www.qualitywise.pl/en
Produced by "We See Sound"
In this Qualitywise Podcast Trailer, your hosts, Agata Lewkowska Ph.D. & Christopher Scott highlights the core discussion topics throughout Season 1 - Specifically About Quality.
Join us on this 20-episode journey where we cover topics such as "How to work effectively with production teams", "Tackling the real Cost of Poor Quality" and using the Automotive Core Tools robustly!
To find out more about us, visit our website Qualitywise.pl
Additional Production by We See Sound, music sourced from audiio.com
