In this episode, Pat Light and Tevo discuss the evolution of their podcast as they go live on YouTube, emphasizing the importance of community building and engagement. They explore the restaurant industry's focus on value, innovative customer acquisition strategies, and the challenges of navigating social media. The conversation also delves into the impact of personal experiences on opinions, the future of mobile ordering in bars, and the potential for AI to revolutionize industries. Overall, the episode highlights the dynamic nature of business and the need for adaptability in a rapidly changing environment.

Chapters

00:00 Welcome to the Live Podcast Experience

02:34 Building Community Through Content

07:08 Value Over Discounts in the Restaurant Industry

12:17 Understanding Customer Acquisition Costs

20:11 Navigating Social Media Engagement and Accountability

27:16 Perception and Experience in Business Discussions

31:02 Understanding Customer Feedback and Pricing Challenges

33:26 The Rise of Mobile Ordering in Hospitality

38:27 Economic Factors Affecting Drinking Habits

51:27 Innovations in Mobile Ordering and Customer Experience

58:16 The Future of AI and Its Impact on the Workforce

YouTube and Socials

https://mtr.bio/sorry-were-closed-Pod