In this high-energy episode Nicky's welcomes productivity powerhouse and best-selling author Donna McGeorge. Get ready to shift how you think about work, life, and results as they unpack the game-changing concept behind Donna's latest book, Red Brick Thinking™. Donna shows us how removing, rather than adding, can unlock productivity, peace, and progress. From tackling meetings and admin overload to decluttering mindsets and business processes, she brings practical strategies that you can impl...
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In this high-energy episode Nicky's welcomes productivity powerhouse and best-selling author Donna McGeorge. Get ready to shift how you think about work, life, and results as they unpack the game-changing concept behind Donna's latest book, Red Brick Thinking™. Donna shows us how removing, rather than adding, can unlock productivity, peace, and progress. From tackling meetings and admin overload to decluttering mindsets and business processes, she brings practical strategies that you can impl...
In this high-energy episode Nicky's welcomes productivity powerhouse and best-selling author Donna McGeorge. Get ready to shift how you think about work, life, and results as they unpack the game-changing concept behind Donna's latest book, Red Brick Thinking™. Donna shows us how removing, rather than adding, can unlock productivity, peace, and progress. From tackling meetings and admin overload to decluttering mindsets and business processes, she brings practical strategies that you can impl...
If you've ever found yourself skipping lunch breaks, working late into the night, or saying "I'll rest when this project is done" ... this episode is for you. In this thought-provoking episode, Nicky unpacks how our subconscious beliefs silently shape our behaviour, especially when it comes to how we hustle. She takes a deep dive into the difference between healthy hustle and unhealthy hustle and why understanding the spectrum between the two could change everything. You'll learn: The si...
Referrals – they’re often seen as the gold standard for growth, but are you treating them like a real sales strategy… or just leaving it to chance? In this episode, Nicky breaks down exactly why referrals are one of the most under-utilised growth levers in business – not because they don’t work, but because most leaders and sales teams aren’t being intentional. We dive into the three-part formula that turns casual word-of-mouth into a powerful, proactive pipeline: ask, make it easy, and follo...
The AI Tipping Point – How to Use AI in Sales Without Losing the Human Touch In this thought-provoking episode of Smart Business Growth, Nicky dives deep into one of the most critical conversations leaders and sales professionals need to have right now — the role of AI in modern sales. After an unexpectedly delightful interaction with an AI receptionist named Sadie, Nicky explores what that experience reveals about how AI is being used — and misused — in the sales process. This episode tackle...
EPISODE 1: What Smart Growth Really Means (and Why Now Is the Time to Course Correct) Welcome back to Season 4 of Smart Business Growth – and this time, Nicky's flying solo. In this personal and powerful episode, Nicky peels back the curtain on what it really means to grow smart – in business, in leadership, and in life. As we approach the end of the year (and if we face the fact that 2030 is closer than we think), it’s time to pause and ask: Where am I heading? And is it where I want to go? ...
Still waiting to hear back from that prospect? Don’t go quiet. In this week’s Smart Business Growth episode, Nicky's calling out the silent killer of sales success: giving up too soon. HubSpot research shows it takes five follow-ups to close most deals. Yet nearly half of people give up after just one. No wonder sales feel stuck. In this episode, Nicky shares: Why your follow-up feels awkward (and how to shift that)How to stay top of mind without being annoyingThe “friendly stalker” moment th...
Season 4 of the Smart Business Growth Podcast is here. I’m Nicky Miklós, and this season, we’re tackling the real roadblocks to business growth - inconsistent sales, reactive teams, clunky or non-existent sales systems, and leadership stretched way too thin. If it feels like you're building the plane while flying it, you're not alone. This season is about shifting from chaos to clarity, from reactive to proactive. Expect real talk, expert insights, and practical frameworks to help you scale s...
Nicky and Ness dive deep into the world of AI with Leanne Shelton, exploring how businesses can integrate AI without losing the human touch. We kick off the discussion by addressing the overwhelming pressure many feel in experimenting with AI tools and Leanne’s advice to start small. From simple tasks like email editing to gradually incorporating tools like Microsoft Copilot or OpenAI, she emphasizes the importance of easing into AI usage. We then delve into the core principle of using AI to...
Could you be sabotaging your company's success with decision fatigue? Discover how this silent productivity killer might be draining your resources and leaving your business in the dust. On today's Smart Business Growth Podcast, Nicky and Ness tackle the pressing issue of decision fatigue in leadership. We explore the heavy toll of constant decision-making on leaders, revealing how it can inflate costs, erode profits, and stunt sales. By navigating the chaos of busy traps and disordered...
Join us on a captivating journey with Andy McCarthy, the visionary founder of Gippsland Solar, who shares his extraordinary tale of building a solar empire in the heart of Australia's coal country. Discover how Andy overcame not only industry resistance but also personal demons of entrepreneurial addiction, leading to a transformative journey of self-awareness and reinvention. Through his candid reflections, Andy reveals the high stakes of relentless ambition and the profound impact it can ha...
In this episode of the Smart Business Growth Podcast, hosts Nicky and Ness explore the concept of New Year's resolutions in the context of both personal and business growth. They discuss the challenges and pressures of setting resolutions, the importance of understanding one's 'why' through vision and mission statements, and the power of selecting a theme or word for the year. The episode encourages listeners to shift from superficial goals to maintaining a sustainable, reflective planning pr...
In the final installment of the summer series revisiting season two's most popular episodes, Nicky and Ness dive into the core reasons people start their own businesses versus the often stark reality that follows. They discuss the importance of redefining success and aligning business goals with personal fulfillment to achieve a balanced work-life dynamic. The episode is packed with actionable advice on questioning default beliefs, setting new boundaries, and using practical tools to foster a...
In this episode of the Smart Business Growth Podcast, Nicky and Ness revisit a compelling conversation with Mel Packham, a brand strategist focused on ethical and sustainable business practices. The discussion dives into redefining what sustainability in business means in 2024, emphasising the importance of not just environmental impact but also human health, wellbeing, and purpose-driven growth. Mel shares insights on how businesses can adapt to future challenges, including supply chain disr...
In this special summer series episode, hosts Nicky and Ness revisit their popular session with business coach Janine Garner. Janine interviews them, discussing their book 'Healthy Hustle' and its pivotal messages. They explore creating a sustainable business through 'healthy hustle,' covering smart growth, peak performance, and time freedom. They emphasise breaking unhealthy hustle patterns and implementing effective, conscious strategies. Key takeaways include integrating life and business g...
In this special episode from the Smart Business Growth Podcast's 2024 Summer Series, Nicky and Ness revisit a compelling conversation with James Bartrop, director and founder of ShadowSafe. The discussion centers on distinguishing between unhealthy, hard hustle and healthy hustle. James shares his journey from unsustainable work habits to achieving balanced success, including significant revenue growth, improved family life, and overall well-being. The episode highlights the importance of red...
As season two of the podcast wraps up, it’s time to reflect on the concept of taking genuine holidays as business owners. With Christmas around the corner, many of us are craving a break. But are we really disconnecting, or are we bringing work along for the ride? Join Nicky and Ness as they explore the importance of stepping away and how to truly switch off.Episode Highlights:Startling statistics on how often business owners take holidays and how many never disconnect.Personal stories from c...
In this podcast episode, hosts Nicky and Ness share their experiences from an exceptionally busy week that included Nicky's TEDx talk at QUT and the launch of their book, 'Healthy Hustle.' They discuss the preparation and emotional journey behind Nicky's TEDx talk, the importance of balancing a healthy hustle, and the lessons learned along the way. Key takeaways include recognising the ongoing nature of maintaining a healthy hustle, trusting one's future self to handle upcoming chal...
In this episode, Vanessa is joined by sales expert Darcy Smyth to explore the evolving sales landscape in a post-COVID world. They discuss overcoming sales challenges, the impact of economic changes, and effective strategies to thrive despite market fluctuations.Episode Highlights:Market Changes: Darcy explains how the sales environment has shifted over the past five years, highlighting the importance of persistence and understanding market dynamics.The M.O.R.E. Model: Darcy introduces the M....
In this episode, Nicky and Ness dive into the modern obsession with busyness and how it often leads to unproductive patterns. They discuss the societal pressure to be constantly "busy" and share strategies to combat feelings of overwhelm. Learn about the 51% of work time spent on low-value tasks and how to make your efforts more meaningful.Episode Highlights:The paradox of busyness and procrastination.Strategies to break free from low-value tasks.The Do Be Model: Balancing action with self-aw...
In this episode, Nicky and Ness delve into the challenges of maintaining a healthy hustle in the world of sales. With burnout rates soaring and the market becoming increasingly competitive, it's essential for sales professionals to find sustainable strategies for success. They discuss the impact of longer lead times, tighter budgets, and increased competition on sales teams and explore four key strategies to help sales professionals thrive.Episode Highlights:Challenges: Longer lead times, tig...
In this high-energy episode Nicky's welcomes productivity powerhouse and best-selling author Donna McGeorge. Get ready to shift how you think about work, life, and results as they unpack the game-changing concept behind Donna's latest book, Red Brick Thinking™. Donna shows us how removing, rather than adding, can unlock productivity, peace, and progress. From tackling meetings and admin overload to decluttering mindsets and business processes, she brings practical strategies that you can impl...
