Send us a text What does it take to go from intern to partner in an award-winning consulting firm for aesthetic medical practices? In this episode, Cristian Devoz shares how mentorship, leadership development, and business consulting experience helped shape his rise at Shorr Solutions. Hosted by Marketing & Advertising Manager Paige Hamilton, this episode gives you a look at the values and vision driving our team. Cristian reflects on lessons from CEO Jay Shorr, balancing family an...

Send us a text Every success story has a foundation — and in this episode, we’re going behind the scenes with Shorr Solutions’ CEO & Founder, Jay Shorr, to uncover the journey that built one of the aesthetic industry’s most trusted consulting firms. Hosted by partner and Sr. Client Success Manager, Cristian Devoz, this episode explores how Jay’s story translates into lessons for aesthetic practice owners navigating growth, change, and legacy. You’ll hear the values that drive Shorr ...

Send us a text Taxes can feel overwhelming without the right strategies and help. Aesthetic practice owners risk leaving money on the table or worse, paying more than they should. In this episode of Shorr Solutions: The Podcast, CEO & Founder Jay Shorr and Senior Client Success Manager Nan Maddox join Host Cristian Devoz to break down how to prepare in Q3 and Q4 so you can minimize your tax liability. You’ll learn how to make smarter purchases, leverage deductions like Section 179, ...

Send us a text Social media can feel overwhelming for aesthetic practice owners: what to post, when to post, and who should be on camera. Without a clear plan, time and money are wasted on efforts that don’t build trust or attract patients. In this episode of Shorr Solutions: The Podcast, Director of Client Development Ana Suarez and Marketing & Advertising Manager Paige Hamilton share how to create an authentic, efficient social media strategy. From content calendars and analytics to usi...

Send us a text Credit card processing is a necessity for every aesthetic practice, but the fees behind each swipe aren’t always as simple as they seem. Hidden costs can eat away at profitability without you even realizing it. In this episode, host Jay Shorr sits down with Tim Ryan, Founder and CEO of Blueswipe, to uncover how payment processing really works in the aesthetic industry. You’ll learn how to identify and eliminate hidden charges, avoid overpriced EMR-integrated systems, and...

Send us a text Is your aesthetic practice unknowingly letting profit slip away? In today’s competitive market, running an efficient operation is just as critical as delivering exceptional results. Small inefficiencies can quietly drain your bottom line and limit growth. In this episode of Shorr Solutions: The Podcast, host and award-winning consultant Jay Shorr reveals eight proven strategies to cut costs, maximize profitability, and protect patient satisfaction. Drawing on decades of experie...

Send us a text Are missed calls quietly cutting into your revenue? As aesthetic practices get busier, some are exploring AI-powered phone systems to manage high call volumes, schedule appointments, and support their teams. While automation can improve efficiency, it also raises questions about its impact on patient experience and booking rates. In this episode of Shorr Solutions: The Podcast, host Paige Hamilton talks with Shorr Solutions partners Ana Suarez and Cristian Devoz about th...

Send us a text A single slip at the front desk can lead to a one-star review, lost revenue, and lasting damage to your reputation. If your team doesn’t know what not to say, or how to recover when mistakes happen, you’re leaving your practice vulnerable. In this episode of Shorr Solutions: The Podcast, partners Jay Shorr, Ana Suarez, and Cristian Devoz break down the front desk’s impact on patient retention, online reviews, and brand perception. From hiring and training to real-world damage c...

Send us a text Too many aesthetic practice owners think revenue equals success until their P&L tells a different story. If you don’t understand your numbers, you can’t control your outcomes, and what you don’t track will eventually cost you. In this episode of Shorr Solutions: The Podcast, host-turned-guest Jay Shorr joins one of our partners and Sr. Client Success Manager, Cristian Devoz, to uncover the financial blind spots most providers overlook. Discover how to properly analyze you...

Are prospective patients drifting away after a single visit, only to schedule their next treatment elsewhere? A weak internal-marketing engine and leaky sales funnel can quietly drain revenue, staff morale, and momentum. Recorded in partnership with Aesthetically Speaking, presented by Nextech, this episode of Shorr Solutions: The Podcast features industry expert Jay Shorr as he shares the key questions that turn casual inquiries into booked consults. Discover membership and treatment-...

Slower seasons don’t have to mean shrinking profits. If your practice tends to dip during the summer months, it’s time to stop reacting and start planning. In Episode 131 of Shorr Solutions: The Podcast, host and practice management expert Jay Shorr shares hot tips for cool cash flow to help you recession-proof your summer. From smart budgeting and seasonal promotions to staffing strategies and patient retention, this episode is packed with tactical moves to boost revenue without disco...

Are you unknowingly giving power to your competitors before a patient ever walks through your door? In the digital world, perception is power… and if your online presence feels weak, outdated, or inconsistent, you're losing control of the narrative. In Episode 130 of Shorr Solutions: The Podcast, host Jay Shorr shows you how to reclaim authority at every step of the digital patient journey. From dominating search results to controlling the conversation through automation, lead capture,...

Hiring the wrong person or managing a fractured team can cost your practice more than just money. It can affect patient experience, team morale, and long-term success. In this episode, our host Jay Shorr sits down with Erica Vega, Practice Manager at Rana Facial Plastic Surgery, to discuss what makes a great manager. Tune in to learn how to hire and retain top talent, navigate conflict, and strengthen patient relationships through stronger internal leadership. Schedule your free...

Your practice isn’t failing—it’s just in the trenches. From cash flow chaos and team drama to split-second decisions that can make or break your business, every practice owner faces battles that test their grit. Resilience isn’t optional—it’s essential. In Episode 128 of Shorr Solutions: The Podcast, host Jay Shorr is joined by Nan Maddox, Client Success Manager at Shorr Solutions, to share unfiltered stories from the front lines of aesthetic practice management. Together, they explore the ...

Staffing challenges are one of the biggest hurdles facing aesthetic practices today. From high turnover and poor hiring decisions to team conflict, these issues cost your practice time, money, and momentum. In this episode, our host, Jay Shorr shares how to effectively recruit, train, and retain the right team members—without burnout or revolving doors. Learn how to calculate the true cost of turnover, build a culture that encourages loyalty, implement better onboarding, and resolve in...

Your attitude, professionalism, and the way you treat others aren’t just personality traits—they’re the foundation of lasting success and respect in your practice. In this episode of Shorr Solutions: The Podcast, our CEO & Founder, Jay Shorr, breaks down 10 simple yet powerful actions that can transform your leadership, elevate team morale, and build stronger patient relationships. From the importance of punctuality and appreciation to taking initiative and practicing honesty, thes...

Running an aesthetic practice isn’t just about seeing patients—it’s about understanding what drives success and knowing how to enhance every aspect of your business. With so many moving parts, how do you ensure your practice thrives instead of just getting by? In this special episode, the Shorr Solutions team breaks down the key components of a thriving practice. We’ll cover strategies for effective marketing, patient retention, and HR management. Plus, don’t miss insights on financial...

Attending conferences isn’t just about earning CME credits—it’s an investment in your practice, skills, and future. Conferences provide a unique opportunity to learn from peers, stay ahead of industry trends, and build valuable connections that can lead to game-changing collaborations. In this episode of Shorr Solutions: The Podcast, host Jay Shorr, sits down with Dr. Randolph Waldman, CEO & Managing Partner of WaldmanSchantzTurner Plastic Surgery and creator of the GAC and MAC con...

Struggling with low patient conversions, empty appointment slots, and inconsistent revenue in your aesthetic practice? You’re not alone! Attracting, converting, and retaining patients is a challenge—but the right sales funnel strategy can change everything. This episode of Shorr Solutions: The Podcast was originally a webinar sponsored by Podium, but the insights are too valuable not to share again! Tune in as Jay Shorr and Shannon Blake, Director of Aesthetic Partnerships at Podium, dive i...

Struggling to keep up with patient care, marketing, or daily operations? Finding reliable, cost-effective support can be a challenge—especially when hiring full-time staff isn’t an option. The solution? Bringing on an intern. In this episode of Shorr Solutions: The Podcast, Jay Shorr sits down with Paige Hamilton and Cristian Devoz—former interns who stayed, grew, and became key members of our team. They share their success stories and reveal how hiring interns can be a game-changer fo...