In this episode Tim talks with Beth Shero, CEO of Shero Commerce about the critical elements of a strong client/agency relationship. Topics discussed in this podcast include:• Importance of aligning with an agency and providing excellent customer service and value.• Different paths agencies can take, narrowing or expanding their focus, while maintaining customer service as a core value.• Discussion on bugs in eCommerce development and the need to have a qualified team, minimize technical debt...
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In this episode Tim talks with Beth Shero, CEO of Shero Commerce about the critical elements of a strong client/agency relationship. Topics discussed in this podcast include:• Importance of aligning with an agency and providing excellent customer service and value.• Different paths agencies can take, narrowing or expanding their focus, while maintaining customer service as a core value.• Discussion on bugs in eCommerce development and the need to have a qualified team, minimize technical debt...
Shaping eCommerce with Eddie Hsieh, Head of Alliances at Ordergroove
Shaping eCommerce with IronPlane
24 minutes
3 years ago
Shaping eCommerce with Eddie Hsieh, Head of Alliances at Ordergroove
On the latest episode of Shaping eCommerce, Tim had the pleasure of interviewing Eddie Hsieh, Head of Alliances at Ordergroove.On the podcast, they talk about:What Ordergroove is and how it worksWho is Ordergroove’s ideal clientHow AI is enabling personalization in subscription platformsHow Ordergroove allows merchants to dramatically reduce churn Not sure where to start your vendor evaluation? Contact us at IronPlane for help: https://www.ironplane.com/contact-us.#subscriptions #subscri...
Shaping eCommerce with IronPlane
In this episode Tim talks with Beth Shero, CEO of Shero Commerce about the critical elements of a strong client/agency relationship. Topics discussed in this podcast include:• Importance of aligning with an agency and providing excellent customer service and value.• Different paths agencies can take, narrowing or expanding their focus, while maintaining customer service as a core value.• Discussion on bugs in eCommerce development and the need to have a qualified team, minimize technical debt...
