In this episode Tim talks with Beth Shero, CEO of Shero Commerce about the critical elements of a strong client/agency relationship. Topics discussed in this podcast include:• Importance of aligning with an agency and providing excellent customer service and value.• Different paths agencies can take, narrowing or expanding their focus, while maintaining customer service as a core value.• Discussion on bugs in eCommerce development and the need to have a qualified team, minimize technical debt...
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In this episode Tim talks with Beth Shero, CEO of Shero Commerce about the critical elements of a strong client/agency relationship. Topics discussed in this podcast include:• Importance of aligning with an agency and providing excellent customer service and value.• Different paths agencies can take, narrowing or expanding their focus, while maintaining customer service as a core value.• Discussion on bugs in eCommerce development and the need to have a qualified team, minimize technical debt...
Damien is the owner of a small Magento and Adobe Commerce agency, Graycore. He's been a software engineer for the last 15 years and is the maintainer of Mage-OS, Faker-js (a Javascript library), and a PWA framework called Daffodil.In his interview with Tim, Damien shares his thoughts on the future:- We’re going to see consolidation - just like we have Apple, Microsoft, and Linux, we will see the same thing with eComm platforms- Magento will be the Linux - Open source software will contin...
Shaping eCommerce with IronPlane
In this episode Tim talks with Beth Shero, CEO of Shero Commerce about the critical elements of a strong client/agency relationship. Topics discussed in this podcast include:• Importance of aligning with an agency and providing excellent customer service and value.• Different paths agencies can take, narrowing or expanding their focus, while maintaining customer service as a core value.• Discussion on bugs in eCommerce development and the need to have a qualified team, minimize technical debt...
