The Team Member Every Business Needs

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Service Based Business Society Podcast

Tiffany-Ann Bottcher

112 episodes

5 days ago

Attention entrepreneurs! Welcome to the Service Based Business Society Podcast, hosted by Tiffany-Ann Bottcher—author of The Data Driven Method, mom of three, and multi-business entrepreneur who knows what it’s really like to scale. This isn’t another highlight reel podcast. Here, we get real about the entrepreneurial journey—the wins, the setbacks, and the messy middle that no one talks about. Each week Tiffany-Ann pulls back the curtain to share hard-earned lessons, practical strategies, and stories that will help you build a business that actually works in the real world. Along the way, you’ll hear from expert guests who bring fresh insights on growth, leadership, and sustainability—so you’re not just learning theory, you’re learning from people who’ve lived it. What You’ll Get Each Week: Mindset: Real conversations about what it takes mentally and emotionally to succeed—developing resilience, overcoming self-doubt, and building the confidence to keep going when business feels hard. Data-Driven Decisions: Straightforward strategies to help you use numbers to lead smarter, not just harder. Learn how to interpret your data, make informed decisions, and build predictable, sustainable profit. Relatable Entrepreneur Stories: The good, the bad, the beautiful, and the ugly sides of entrepreneurship. Tiffany-Ann and her guests share behind-the-scenes stories that prove you’re not alone on this journey. Business Strategy & Trends: From marketing and technology to bookkeeping and scaling teams, stay ahead of the curve with insights you can actually implement in your service-based business. Whether you’re just starting out or scaling to the next level, this podcast is your go-to resource for practical advice, authentic stories, and the motivation to keep building the business you know is possible. The Service Based Business Society Podcast—brought to you by Goal Getter Media, a Bottcher Group Company.

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Entrepreneurship

Business,

Management

The Team Member Every Business Needs

Service Based Business Society Podcast

43 minutes

1 month ago

The Team Member Every Business Needs

If AI were a hire, this episode makes the case that it’s the team member everybody needs—from turning screenshots into calendar invites to booking calls via chat and voice, and even “training” your tools like you train a new employee.

What’s Inside:

Screenshot → Calendar in one click. James’ “image-to-calendar” GPT converts event screenshots (title, date, time, location) into a Google Calendar URL you can save instantly—no manual entry.
“Don’t invite your wife” (…unless you want to). How James cloned his GPT—one version auto-invites his wife, the public one doesn’t.
From reminders to real conversations. HighLevel reduced no-shows with timely texts—and now AI can handle the reply to reschedule or confirm, conversationally.
AI that books appointments (for real). Why chat and voice bots are already booking, collecting info, and getting people serviced—seeing it live changes everything.
Choose systems for the right problem. When a client thought they needed job management, the real fix was pipeline automation in HighLevel first.
Train AI like a teammate. Feed merge-field syntax, brand voice, and “how we say things” so outputs paste straight into your stack—just like coaching a new hire.
Repurpose like a pro. A video-first workflow: wait for the transcript, then spin out descriptions, social posts, and emails.
Mind the AI divide. Why $20/month on AI is the new table stakes—and how staying curious keeps you on the right side of change.

Click here to watch a video of this episode.

Resources Mentioned:

Google Calendar GPT
The Marketing Show

About the Guest — James Hurst

Host of The Marketing Show, builder of practical HighLevel automations and custom GPTs that business owners actually use. A two-time ClickFunnels Dream Car winner and 2023 HighLevel Affiliate Bronze award recipient, James blends a software-developer background with hands-on marketing ops to ship clean, scalable systems.

About the Host — Tiffany-Ann Bottcher

Entrepreneur, founder of Bottcher Group, and host of the Service Based Business Society podcast. She blends strategy, systems, and tech to help service businesses scale with sanity.

Creators & Guests

Tiffany-Ann Bottcher - Host
James Hurst - Guest

Click here to view the episode transcript.

Service Based Business Society Podcast