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Scratch: CMO Interviews
Rival
104 episodes
1 week ago
Why do some businesses grow faster than others? What do the marketers leading them do differently? How can we learn from them to grow our own businesses and careers? Scratch explores the world of challenger marketing - the thinkers and doers questioning the status quo and rewriting the marketing rule book ‘from scratch’. Each episode will dive deep into the experience and perspective of an industry thought leader to understand the unique insights and ideas that have powered their success. We will interview some of the biggest names in the marketing world - the people with the most interesting stories to tell. We’ll hear from the CMOs of the biggest brands in the world, but also the entrepreneurs building hyper-growth start-ups to really understand the full spectrum of challenger marketing today. We’ll get into the nitty gritty: the details of how they think and what they do differently in order to deliver simple, clear, and actionable lessons for all marketers. Scratch is the ‘How I Built This’ of marketing - we hope to inform and inspire a generation of marketers to grow their businesses and their careers like true challengers ‘from scratch’ every day.
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Marketing
Business,
Careers,
Entrepreneurship
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All content for Scratch: CMO Interviews is the property of Rival and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Why do some businesses grow faster than others? What do the marketers leading them do differently? How can we learn from them to grow our own businesses and careers? Scratch explores the world of challenger marketing - the thinkers and doers questioning the status quo and rewriting the marketing rule book ‘from scratch’. Each episode will dive deep into the experience and perspective of an industry thought leader to understand the unique insights and ideas that have powered their success. We will interview some of the biggest names in the marketing world - the people with the most interesting stories to tell. We’ll hear from the CMOs of the biggest brands in the world, but also the entrepreneurs building hyper-growth start-ups to really understand the full spectrum of challenger marketing today. We’ll get into the nitty gritty: the details of how they think and what they do differently in order to deliver simple, clear, and actionable lessons for all marketers. Scratch is the ‘How I Built This’ of marketing - we hope to inform and inspire a generation of marketers to grow their businesses and their careers like true challengers ‘from scratch’ every day.
Show more...
Marketing
Business,
Careers,
Entrepreneurship
Episodes (20/104)
Scratch: CMO Interviews
The Secret Marketing Playbook Behind Burger King, Popeyes, & Tim Hortons
Restaurant Brands International (RBI) owns four of the world’s most recognizable quick-service labels - Burger King, Tim Hortons, Popeyes, and Firehouse Subs, spanning 32,000+ EMEA restaurants. In this episode, Daniel Blumer, CMO for EMEA, reveals how a former ops & franchising leader rewired marketing to treat each store as its own “culture lab”.
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4 days ago
35 minutes 48 seconds

Scratch: CMO Interviews
Scratch Special: How Baby Eric & Baby Jenna Survived Cannes 2025
This week, it's a Scratch special. Fresh off The Croissette at Cannes 2025, Baby Eric and Baby Jenna join us to share their key takeaways from the most talked-about event in all of marketing and advertising. And yes, we said Baby Eric and Baby Jenna. All courtesy of AI, of course. But do expect serious, insightful, sometimes rogue thoughts and opinions, as usual, from the Rival team, all about what CMOs need to know from Cannes this year.
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1 week ago
36 minutes 47 seconds

Scratch: CMO Interviews
How Peanut Built a Social Media Network for 5 Million+ Moms
Peanut is the fast-growing social network guiding women through fertility, pregnancy, motherhood and menopause. In this live Scratch episode, we sit down with Phoebe Corcoran, Brand & Communications Lead at Peanut to discuss how a two-person marketing team turns customer insight into culturally powerful work - from the #ForcedSmiles statue takeover to the viral #InvisibleMothers campaign. Learn how Peanut balances data and creative “gut”, fires on different channels for launch day, and keeps 5 million women engaged while running on start-up budgets.
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3 weeks ago
23 minutes 48 seconds

Scratch: CMO Interviews
Cracking the $128Bn Pet Market with the CMO of Petsafe Brands
PetSafe is the biggest pet brand you’ve never heard of—until now. Molly Landman, the company’s first-ever CMO, explains how a 30-year-old business built on invisible-fence tech is re-engineering its brand, roadmap, and P&L to stay #1 on Amazon, Chewy, and in pet-specialty stores. From riding competitors’ ad spend to micro-targeting “posh pet parents,” Molly breaks down how to grow when your category turns negative and budgets tighten. If you market in crowded, copy-heavy spaces, this conversation is your new playbook.
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1 month ago
46 minutes 35 seconds

Scratch: CMO Interviews
Tubi's Marketing Playbook to Disrupt the $109Bn Global Streaming Market
We’re joined by Nicole Parlapiano, CMO of Tubi, who walks us through her private-equity-to-marketing journey and the brand-first strategy behind Tubi’s 250 K-title “rabbit-hole” library. She explains why micro-cultures beat monoculture, how social doubles as a live focus group, and how constraint-led creativity—think the Super Bowl “rogue remote” ad—lets a challenger streamer outshine the giants.
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1 month ago
44 minutes 45 seconds

Scratch: CMO Interviews
How Midday Squares is Disrupting Big Chocolate using a Reality Show Model
Building a snack brand in a $140 billion chocolate industry sounds impossible - unless you’re Jake Karls, co-founder of Midday Squares. In this episode, Jake reveals how a condo-kitchen startup used a reality-show content strategy, broke Costco’s 10-year sales record, and turned shoppers into superfans. From leveraging LinkedIn for B2B wins to balancing creativity with data, Jake explains why unapologetic authenticity and community-first storytelling are the ultimate challenger advantages. If you’re curious about scaling media-first marketing - or just love a David-vs-Goliath story - press play.
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2 months ago
45 minutes 54 seconds

Scratch: CMO Interviews
How Polestar is Taking on EV Giants in a $785Bn Market
Polestar isn’t just another electric‑car startup—it’s a design‑driven challenger taking on a $785Bn global EV market. In this episode, Åsa Borg, Chief Marketing & Commercial Officer of Polestar, explains how building an in‑house agency, embracing radical transparency, and balancing 60/40 brand‑vs‑performance spend helped the Scandinavian brand grow across 27 markets. From running a “Silence in a Loud World” Super Bowl spot to launching SUV models 3 and 4, Åsa details why focusing on sustainability is table stakes—yet never the only selling point. If you want to learn how to scale a purpose‑led brand without diluting its DNA, this is your playbook.
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2 months ago
39 minutes 55 seconds

Scratch: CMO Interviews
Building Intergenerational Brand Loyalty with the CMO of Consumer Reports
For 89 years, Consumer Reports has guided Americans on what to buy—and held manufacturers accountable for producing unsafe or unreliable products. But how does a legacy nonprofit thrive in a digital-first, AI-disrupted era? In this episode, Khalid El Khatib (CMO of Consumer Reports) reveals how he’s blending product-led thinking and community-centric marketing to captivate multiple generations of consumers. From building an “Ask CR” chatbot to forging an intergenerational brand story, Khalid shares why trust might just be America’s most vital currency, and how Consumer Reports plans to keep earning it.
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3 months ago
42 minutes 30 seconds

Scratch: CMO Interviews
How Oddbox is Building UK’s Fastest-Growing Grocery Subscription
Oddbox doesn’t just deliver produce—it rescues it from landfill. In this episode, Gastón Tourn, Chief Growth Officer of Oddbox, explains how their mission to save “imperfect” fruits and vegetables goes far beyond novelty. Gastón shares why true marketing innovation requires blending Hemingway-caliber storytelling with deep customer empathy. He also reveals the practical ways he stays close to Oddbox’s community—through personal outreach, user interviews, and even open invitations to watch how people cook at home. If you think “storytelling” is just jargon, Gastón’s approach will change your mind—and maybe even what’s in your fridge.
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3 months ago
43 minutes 16 seconds

Scratch: CMO Interviews
How ESL FACEIT Group Fuels the Largest Esports League on Earth
In this episode, Fabio Tambosi, Senior Vice President of Global Marketing at ESL FACEIT Group (EFG), takes us into the fast-paced world of esports and gaming. With a background in iconic sports brands (Nike, Adidas, Saucony), Fabio shares how 3.2B gamers worldwide are rewriting the rules of modern marketing. From his early days chasing a professional soccer dream to leading the world’s biggest esports platform, Fabio reveals why a “community-first” mindset and unlearning old habits are key to delivering campaigns that really connect. This conversation is a must-listen for anyone looking to harness the power of authentic engagement—whether you’re in esports or any industry ready for change.
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4 months ago
50 minutes 33 seconds

Scratch: CMO Interviews
How Light Is Breaking Big Tech by Creating an Anti-Attention Smartphone
For 10 years, Light has been quietly revolutionizing the smartphone market by offering a radically simple alternative: a phone that helps you spend less time on it. In this episode, Kaiwei Tang, CEO & Co-Founder of Light, shares how they built a cult following in a hyper-competitive $500B+ industry—without relying on paid ads or data-driven monetization. By stripping away social media, endless apps, and constant notifications, Light’s devices aim to return users’ time, mental health, and real-life connections. Whether you’re curious about “digital detox” or simply crave a healthier relationship with technology, this conversation shows how a lean, mission-driven brand can stand out and thrive.
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4 months ago
49 minutes 8 seconds

Scratch: CMO Interviews
Major League Soccer’s Full-Funnel Blueprint for Converting Viewers to Fans
Is America finally becoming a “soccer nation”? In this episode, Radhika Duggal, CMO of Major League Soccer (MLS), shares why she believes the answer is a resounding yes. Building off the momentum of household names like Messi and a league that’s grown from 10 teams to 30 clubs, Radhika reveals her playbook for harnessing top-of-funnel awareness and turning casual viewers into passionate, lifelong fans. Listen in as she talks data-driven marketing, the power of community, and how MLS is contributing to the global rise of U.S. soccer.
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5 months ago
42 minutes 44 seconds

Scratch: CMO Interviews
Standard Bank’s Marketing Playbook to Dominate South Africa’s $1.41Tn Finance Sector
Standard Bank is 162 years old and Africa’s largest financial institution, but it’s not resting on its laurels. In this episode, Diana Springer, Group Head of Brand & Marketing, shares how her team balances heritage and innovation to keep Standard Bank relevant—and even a bit “challenger”—across 20+ markets. Diana dives into the power of emotive storytelling in a category often dominated by function and explains why “making the familiar strange” might be banking’s best path to creativity. From internal matrix structures to dealing with fintech threats, this conversation reveals what it takes for a legacy brand to remain fresh, trusted, and ready for the future of finance.
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5 months ago
42 minutes 3 seconds

Scratch: CMO Interviews
How Investec Stays "Fresh" after 50 years with Challenger Thinking
It’s not every day you hear about a 50-year-old bank still thinking like a scrappy startup! In this episode, Abey Mokgwatsane, CMO of Investec, reveals how an “out-of-the-ordinary” service ethos and consistent brand storytelling keep them at the forefront of private banking. Abey also shares his principle of “making the complex simple and the simple exciting”—a mindset fueling Investec’s growth and inspiring a fresh perspective in financial services. Whether you’re curious about adopting a challenger strategy or simply interested in how a long-standing institution stays agile, this conversation is a must-listen.
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6 months ago
49 minutes 11 seconds

Scratch: CMO Interviews
How Tony’s Chocolonely Changed the $120Bn Chocolate Category
Join us as we speak with Sadira Furlow, Chief Marketing Officer of Tony's Chocolonely, an impact company dedicated to ending exploitation in the cocoa industry. Tony's isn’t just about delicious chocolate—they’re committed to ethical sourcing and driving systemic change. Sadira shares how they build a global challenger brand without losing their mission, embrace bold risks, and use storytelling to convey their values. She highlights the importance of being mission-driven in every aspect of the business and the role of strong partnerships and a fearless culture. If you’re passionate about purpose-driven marketing or want to create a brand that challenges industry norms, this episode is for you!
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7 months ago
50 minutes

Scratch: CMO Interviews
The BBC’s Blueprint for a Century of Brand Building With Its Chief Brand Officer
In this episode, we sit down with Charl Bassil, Chief Brand Officer at the BBC, who shares his approach to brand stewardship and long-term growth. Charl emphasizes the importance of marketers adopting a 'farmer' mindset—cultivating assets for sustained value, rather than chasing quick wins like 'hunters.' He discusses the balance between risk and opportunity in marketing, and strategies for increasing organizational buy-in. A key highlight is his insight on building community through branding, ensuring people feel a sense of belonging. This discussion is a must-listen for anyone focused on nurturing authentic, enduring brands in highly competitive environments!
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8 months ago
49 minutes 7 seconds

Scratch: CMO Interviews
The Modern CMO’s Playbook to First-Party Data With the CEO of mParticle
We sit down with Michael Katz, CEO of mParticle in this episode to explore the future of customer data management. Michael shares how the shift from integration to intelligence is reshaping marketing, highlighting, 1 - the critical importance of building a strong first-party data foundation in today's privacy-focused world, 2 - the transition from merely accessing data to executing effective strategies with it, 3 - leveraging AI with transparency to turn overwhelming data into actionable insights, and 4 - the power of collaboration between marketing and IT teams to drive success. If you're eager to stay ahead in the rapidly evolving field of customer data and marketing technology, then this episode is a must-listen!
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9 months ago
43 minutes 26 seconds

Scratch: CMO Interviews
How Boxraw Is Fighting Its Way to the Top of the $1.3Bn Global Boxing Market 🥊
In this episode, we chat with Ben Amanna, CEO of Boxraw, a leading boxing apparel and equipment brand, that was featured in Creed 3. Ben shares how he's building an authentic lifestyle brand around boxing, with a vision to make Boxraw “the reason why the world got into boxing.” He discusses 1 - the importance of community and authenticity in brand building, 2 - community initiatives like Sprint Club and Sparring Club, and 3 - the role storytelling plays in brand building. If you're into entrepreneurship, branding, or boxing, this episode is a must-listen!
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9 months ago
49 minutes 33 seconds

Scratch: CMO Interviews
170% YoY Growth: Bespoke Beauty Brands' Secret to Disrupting the Beauty Industry
We're joined by the CEO of Bespoke Beauty Brands, Stacey Tank in this episode. Founded by Toni Ko in 2019, Bespoke Beauty Brands, LLC is reshaping the landscape of affordable luxury beauty. The company blends its deep expertise in color cosmetics with the creative brilliance of artists like KimChi and Jason Wu, while embracing core values of creativity, inclusiveness, and self-acceptance. Stacey gives us a behind-the-scenes look at what has driven the company's success, particularly with the KimChi brand, which has achieved remarkable triple-digit growth year after year. She shares how authenticity and a commitment to building genuine communities lie at the heart of BBB's marketing strategy.
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9 months ago
54 minutes 52 seconds

Scratch: CMO Interviews
The B2B Brand Playbook: Lessons From Paddle's Journey to Becoming a $1.4Bn Unicorn
We are joined by Andrew Davies, CMO of Paddle in this episode. Paddle is a comprehensive payment infrastructure provider for SaaS companies, handling complex aspects like payments, taxes, and subscriptions. The company has achieved unicorn status with a $1.4 billion valuation and serves about 4,000 companies worldwide. Andrew discusses Paddle's approach to brand-led B2B marketing and how it's differentiating itself in the competitive SaaS market. He shares valuable insights into three key areas: 1- The importance of long-term brand investment in B2B, 2 - Adapting B2C and lifestyle brand strategies for B2B audiences, and 3 - The evolution of the CMO role as a commercial operator. Andrew's experience with Paddle offers a compelling look at building a strong B2B brand through innovative content strategies and identifying under-considered growth opportunities. If you work for or own a B2B brand, then this episode is for you!
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10 months ago
40 minutes 48 seconds

Scratch: CMO Interviews
Why do some businesses grow faster than others? What do the marketers leading them do differently? How can we learn from them to grow our own businesses and careers? Scratch explores the world of challenger marketing - the thinkers and doers questioning the status quo and rewriting the marketing rule book ‘from scratch’. Each episode will dive deep into the experience and perspective of an industry thought leader to understand the unique insights and ideas that have powered their success. We will interview some of the biggest names in the marketing world - the people with the most interesting stories to tell. We’ll hear from the CMOs of the biggest brands in the world, but also the entrepreneurs building hyper-growth start-ups to really understand the full spectrum of challenger marketing today. We’ll get into the nitty gritty: the details of how they think and what they do differently in order to deliver simple, clear, and actionable lessons for all marketers. Scratch is the ‘How I Built This’ of marketing - we hope to inform and inspire a generation of marketers to grow their businesses and their careers like true challengers ‘from scratch’ every day.