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School Communications Scoop
Bonnie Leedy, CEO
160 episodes
4 days ago
Let’s be honest—education has changed. Big time. Gone are the days when families simply enrolled their children in the neighborhood school by default. Today, parents are exploring options, doing their homework, and making informed decisions about where their child will thrive. Thanks to the rise of school choice, schools are no longer just places students are assigned to—they’re places families choose. And that shift can feel overwhelming. But it doesn’t have to. For more information or help ...
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Education
Business,
Management,
Marketing
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All content for School Communications Scoop is the property of Bonnie Leedy, CEO and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Let’s be honest—education has changed. Big time. Gone are the days when families simply enrolled their children in the neighborhood school by default. Today, parents are exploring options, doing their homework, and making informed decisions about where their child will thrive. Thanks to the rise of school choice, schools are no longer just places students are assigned to—they’re places families choose. And that shift can feel overwhelming. But it doesn’t have to. For more information or help ...
Show more...
Education
Business,
Management,
Marketing
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School Customer Service Training, Part 2
School Communications Scoop
9 minutes
2 months ago
School Customer Service Training, Part 2
Great school customer service training doesn’t stop at catchy greetings and mission statements. Today, we’re sharpening the tools that turn everyday conversations into relationship-building moments: Active listening – hear what’s said and unsaidGrace under pressure – defuse difficult situations without breaking a sweatIntentional word choice – use language that moves people toward solutionsBy the end you’ll have concrete drills, toolkits, and 30-day action steps you can roll into staff meetin...
School Communications Scoop
Let’s be honest—education has changed. Big time. Gone are the days when families simply enrolled their children in the neighborhood school by default. Today, parents are exploring options, doing their homework, and making informed decisions about where their child will thrive. Thanks to the rise of school choice, schools are no longer just places students are assigned to—they’re places families choose. And that shift can feel overwhelming. But it doesn’t have to. For more information or help ...