Your socials look great, your website is live… but when was the last time you actually emailed your database? In this episode, we’re diving into all things email marketing for real estate and property management businesses — from fixing database chaos to crafting emails people actually want to open (and act on). We break down what’s working in our own email marketing, why your CRM might be letting you down, and how to make email part of your content and conversion strategy without sounding sp...
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Your socials look great, your website is live… but when was the last time you actually emailed your database? In this episode, we’re diving into all things email marketing for real estate and property management businesses — from fixing database chaos to crafting emails people actually want to open (and act on). We break down what’s working in our own email marketing, why your CRM might be letting you down, and how to make email part of your content and conversion strategy without sounding sp...
The Customer’s Always Right (…Right?) Feedback, Churn & the Service Gap You Might Be Missing
Scale With Us
57 minutes
5 months ago
The Customer’s Always Right (…Right?) Feedback, Churn & the Service Gap You Might Be Missing
What do feedback forms, client exits, onboarding gaps, and awkward VA requests all have in common? They’re all goldmines for building a better business—if you’re willing to dig. This week, Hermione and Jess pull back the curtain on what it really takes to build a customer-centric business that not only grows but retains. We’re talking churn, systems, expectations, and all the uncomfortable-but-necessary tweaks that shift your business from “meh” to magnetic. From training debriefs that sting ...
Scale With Us
Your socials look great, your website is live… but when was the last time you actually emailed your database? In this episode, we’re diving into all things email marketing for real estate and property management businesses — from fixing database chaos to crafting emails people actually want to open (and act on). We break down what’s working in our own email marketing, why your CRM might be letting you down, and how to make email part of your content and conversion strategy without sounding sp...
