Listen to John Ford - a California-based workplace mediator, top communication coach and the founder of the Empathy Sets.
"As someone who was raised in the WASPI and English family, where we swept everything under the rug and did not address our interpersonal issues. I realised the health of the community depended on the willingness to sit down and talk about the issues and I discovered the path of mediation", says John.
Follow his work - https://www.johnford.com/