The key to steady gym growth and stronger retention? Turning your best members into your best recruiters. In this episode of “Run a Profitable Gym,” Chris Cooper explains how to use affinity marketing to strengthen your community, keep members longer and bring in more people just like your favorite clients. Passive referral programs rarely work, so Chris shows you how to actively connect your clients’ families, coworkers and friends to your gym. He even provides an inside look at Two-Brai...
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The key to steady gym growth and stronger retention? Turning your best members into your best recruiters. In this episode of “Run a Profitable Gym,” Chris Cooper explains how to use affinity marketing to strengthen your community, keep members longer and bring in more people just like your favorite clients. Passive referral programs rarely work, so Chris shows you how to actively connect your clients’ families, coworkers and friends to your gym. He even provides an inside look at Two-Brai...
Stop Bleeding Members: Why 3% vs. 5% Churn Makes or Breaks Your Gym
Run a Profitable Gym
24 minutes
1 week ago
Stop Bleeding Members: Why 3% vs. 5% Churn Makes or Breaks Your Gym
In this episode of “Run a Profitable Gym,” Chris Cooper presents hard numbers and explains why the gap between 3% and 5% churn can be the difference between stability and collapse. He shares lessons from two decades of studying the science of retention, showing how most gyms don’t fail because they need more leads but because they can’t keep the people they already have. Coop explains why contracts aren’t the answer, why chasing Facebook leads and six-week challenges can actually erode your...
Run a Profitable Gym
The key to steady gym growth and stronger retention? Turning your best members into your best recruiters. In this episode of “Run a Profitable Gym,” Chris Cooper explains how to use affinity marketing to strengthen your community, keep members longer and bring in more people just like your favorite clients. Passive referral programs rarely work, so Chris shows you how to actively connect your clients’ families, coworkers and friends to your gym. He even provides an inside look at Two-Brai...