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RPI Tech Connect

RPI Consultants

46 episodes

21 hours ago

Send us a text After strong listener feedback on our first look at the Infor Velocity Suite, we’re back to dig deeper into how organizations are putting it to work. In this episode of RPI Tech Connect, RPI Partner Richard Leigh Stout returns to discuss real-world use cases of process mining and automation—the Velocity components delivering the most immediate value for CloudSuite users. Stout shares how these tools enhance discovery, support continuous improvement, and go far beyond the idea o...

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Send us a text After strong listener feedback on our first look at the Infor Velocity Suite, we’re back to dig deeper into how organizations are putting it to work. In this episode of RPI Tech Connect, RPI Partner Richard Leigh Stout returns to discuss real-world use cases of process mining and automation—the Velocity components delivering the most immediate value for CloudSuite users. Stout shares how these tools enhance discovery, support continuous improvement, and go far beyond the idea o...

Show more...

Episodes (20/46)

RPI Tech Connect

What Great ERP Projects Have in Common

Send us a text Every organization has heard the horror stories. ERP projects that spiral out of scope, stretch budgets, and leave teams questioning the value. But the great ones? They look quite different. In this episode of RPI Tech Connect, Nick Foy of Silverdale and Melissa Olson of RPI share what makes ERP projects successful and how consultants and clients can get there together. They explore the mechanics of real success: clear processes, the right tools, full adoption, and ongoing acco...

2 weeks ago

39 minutes

RPI Tech Connect

Behind the Badge: How Infor WFM Powers Law Enforcement

Send us a text Two decades ago, federal law enforcement officers had to line up at shared terminals just to check their timesheets. Today, with Infor Workforce Management, those same tasks happen instantly on a phone. Brett Taylor, Senior WFM Consultant at RPI, joins host Chris Arey to trace that transformation and explain why modern WFM is becoming a game-changer for police, first responders, and other types of law enforcement. From the early days of WorkBrain to the cloud-based, mobile-firs...

4 weeks ago

29 minutes

RPI Tech Connect

Building Trust in Public Sector Expense Management

Send us a text Public sector organizations face unique challenges when it comes to managing expenses. Strict regulations, heavy approval chains, and lingering paper-based processes often slow down reporting and create frustration for employees and auditors alike. In this episode of RPI Tech Connect, XM Consultant Rich Mitchell highlights the roadblocks that keep governments, universities, and other publicly funded institutions from modernizing, and how digital solutions can help. Stick around...

1 month ago

34 minutes

RPI Tech Connect

The Prep Work That Makes or Breaks a Cloud Move

Send us a text Moving to the cloud is exciting, but it’s also a big lift. And the way you prepare shapes how successful the project will be. That’s the focus of this episode of RPI Tech Connect, where host Chris Arey sits down with Ken Foley, VP of the Infor Practice at RPI, to talk through the prep work that makes all the difference once a migration kicks off. They dig into the questions every team should ask early, from figuring out what functionality you really need, to deciding between a ...

1 month ago

33 minutes

RPI Tech Connect

The Governance Factor: Putting Healthcare’s Back-Office Data to Work

Send us a text Healthcare has no shortage of data—but using it to actually improve patient outcomes is another story. In this episode of RPI Tech Connect, John Lynn, founder of Healthcare IT Today, explains why better data governance is the missing link. From staffing and supply chain to finance and HR, John shares how back-office data directly shapes the patient experience. He and host Chris Arey also explore the rise of AI medical scribes, the challenges of interoperability, and what separa...

2 months ago

37 minutes

RPI Tech Connect

From Manual to Measurable: How UMMS Streamlined HR with RPI and Vault Verify

Send us a text In this episode of RPI Tech Connect, host Chris Arey speaks with Rebecca Hielke from the University of Maryland Medical System and Donny Phillips of Vault Verify about how UMMS tackled a frustrating, time-consuming employment verification process—and turned it into an automated, efficient workflow with real-time visibility. With help from RPI, UMMS successfully integrated Vault Verify with its newly implemented Infor CloudSuite ERP, creating a smart, API-driven solution ...

2 months ago

27 minutes

RPI Tech Connect

Why Strong Test Management Delivers Better ERP Outcomes

Send us a text Testing should be treated as more than just a checkbox activity. It plays a critical role in the success of an ERP implementation, fosters greater user adoption, and supports the onboarding of new team members. In this episode of RPI Tech Connect, Principal Technical Consultant Jeremy Stoltzfus returns to the show to discuss the often-overlooked discipline of test management in ERP projects. From building test scripts that reflect real business processes to ensuring training an...

3 months ago

31 minutes

RPI Tech Connect

Fixing What’s Broken: Healthcare’s Tech Reckoning

Send us a text The healthcare industry is at a crossroads. Staffing shortages, supply chain bottlenecks, and fragmented systems are driving up costs and driving professionals to burnout. But smarter technology could be the antidote. In this episode of RPI Tech Connect, longtime healthcare tech leader Brian Rosenberg joins the program to explore how AI and ERP systems—like Infor’s new Velocity platform and RPI’s own Yoga—are reshaping everything from patient scheduling to invoice processing. &...

3 months ago

46 minutes

RPI Tech Connect

Smarter Financial Reporting with Spreadsheet Server

Send us a text Infor users often face challenges throughout the financial reporting process—from static exports and clunky report building to broken formulas and endless spreadsheet wrangling. In this episode of RPI Tech Connect, host Chris Arey is joined by Chris Gordon, RPI’s Finance Practice Manager, and Mike Wiley, Senior Product Manager at insight software, to talk about a better way. They explore how Spreadsheet Server brings real-time, drillable data directly into Excel, transforming f...

4 months ago

27 minutes

RPI Tech Connect

GHX Takeaways: Building Stronger Healthcare Supply Chains

Send us a text In this episode of RPI Tech Connect, Dan Farruggio and Juan Menendez unpack the biggest insights from the 2025 GHX Summit. With decades of combined experience in healthcare supply chain, Dan and Juan break down key challenges discussed at the event, including data quality, training effectiveness, and testing strategies. Plus, they explain why bringing supply chain to the table early in ERP decisions can make or break long-term success. Whether you're navigating a CloudSui...

4 months ago

41 minutes

RPI Tech Connect

A Deep Dive Inside Infor Connect 2025

Send us a text Join RPI Principal Technical Consultant Jeremy Stoltzfus as he discusses the biggest takeaways from this year’s Infor Connect conference in Dallas. From deep dives into the Velocity Suite and the latest in reporting enhancements to improved user experience upgrades and GenAI applications for frontline workers—this episode covers it all. Whether you're already on CloudSuite or planning your migration, this conversation highlights the tools, strategies, and innovations shaping th...

5 months ago

34 minutes

RPI Tech Connect

When Software Stops Being Rigid, Work Gets Easier

Send us a text In this episode of RPI Tech Connect, host Chris Arey sits down with Myles Coates, Cloud Engineer and “solutions expert” on the Yoga team at RPI Consultants. Together, they discuss the overwhelming landscape of enterprise software and explore how Yoga Flexible Software is cutting through the noise with AI-driven, tailor-fit solutions. Myles shares real-world examples, from automating vendor alias recognition to processing over 100 million documents with custom classification mod...

5 months ago

24 minutes

RPI Tech Connect

Infor Velocity, Unpacked: Real Talk on ERP Value After Go-Live

Send us a text In this episode of RPI Tech Connect, Chris Arey and Richard Leigh Stout take a grounded look at Infor’s newly released Velocity Suite, what it actually is, what problems it aims to solve, and the type of value organizations can expect to experience with the new solution. From process mining and automation tools to embedded GenAI, they explore how Velocity might help close the ERP “value void” that many organizations face post-go-live. But with any emerging solution, there’s nua...

6 months ago

34 minutes

RPI Tech Connect

From Job Titles to Skill Sets: Winning the AI Job Shift

Send us a text In this episode of RPI Tech Connect, Melissa Olson, RPI's Director of Infor HCM Solutions, returns to the pod for a candid conversation about one of the most important workforce transformations of our time: the shift from job titles to a skills-based economy. Tune in as she offers insights into how AI is reshaping the way we work, what employees can do to stay relevant, and how organizations can support upskilling without losing the human element. Melissa offers practical advic...

6 months ago

29 minutes

RPI Tech Connect

ERP Starts Here: How Due Diligence Drives Project Success

Send us a text Before you sign the contract or assign resources, there's one thing every ERP project needs, a health dosage of due diligence. In this episode of RPI Tech Connect, we sit down with Senior Project Manager Laura Vela to break down the most common missteps organizations make when kicking off ERP initiatives, as well as steps on how to avoid them. From misunderstood functionality to gaps in vendor scope, Laura walks us through five key areas to get right from day one: contracting, ...

7 months ago

28 minutes

RPI Tech Connect

Getting the Most from Remote & On-Site Teams for ERP Success

Send us a text Managing hybrid project teams comes with unique challenges—but with the right strategies, you can optimize both on-site and remote collaboration for success. In this episode of RPI Tech Connect, Senior Project Manager Spencer Lefevre returns once again to discuss how to go about managing different teams to ensure ERP projects stay on track. In this episode, Spencer breaks down best practices for balancing team dynamics, communication, and productivity. Tune in as he explains wh...

7 months ago

20 minutes

RPI Tech Connect

State of Infor: 5 Key Takeaways from Our 2025 Survey

Send us a text What’s the latest pulse on the Infor community? In this episode of RPI Tech Connect, RPI Partner Richard Leigh Stout breaks down the top five takeaways from our second annual State of Infor Community Survey. From increasing confidence in CloudSuite to the ongoing push for process optimization, reporting improvements, and the persistent training gap, we uncover what’s driving change in the Infor ecosystem. Plus, we explore the growing anticipation for AI and what it means for th...

7 months ago

30 minutes

RPI Tech Connect

ADP on ACA Compliance: Proven Strategies to Stay Ahead of Penalties

Send us a text Staying compliant with the Affordable Care Act’s Employer Mandate is essential to avoiding costly penalties. And with the approaching 2024 deadlines looming, the stakes are high for ensuring compliance. But how exactly can organizations ensure they’re on the right track? In this episode of RPI Tech Connect, ADP's Senior Client Experience Consultant Wendy Delgado-King, breaks down key ACA compliance strategies for mitigating risk. Wendy shares real-world examples of compliance m...

8 months ago

28 minutes

RPI Tech Connect

A Guide to Infor & RPI 2025 Events: Learn, Grow, & Connect

Send us a text In this episode of RPI Tech Connect, RPI's Michaela Fallon and Infor's Devin Sheppard break down the 2025 event landscape, from Infor’s marquee events—Connect, focused on the services industry, to Velocity, which spans all of Infor's respective industries, including manufacturing, fashion, and distribution. They also highlight RPI-hosted events, including hands-on Bootcamps and interactive Lunch & Learns, designed to deliver real value. Whether you’re seeking industry-speci...

8 months ago

23 minutes

RPI Tech Connect

From Back Office to Bedside: How ERP Helps Healthcare Deliver a Better Patient Experience

Send us a text In this episode of RPI Tech Connect, Adam Luff, Infor's VP of Healthcare Consulting, shares how ERP solutions are transforming healthcare beyond the back office. Join us to find why advanced ERP tools can enhance workflows, optimize staffing, and improve clinical efficiency to deliver better patient outcomes. From using AI to predict ER demand to training internal talent, we discuss real-world examples of ERP driving impactful change in healthcare. Plus, see how healthcare can ...

9 months ago

29 minutes