On this episode of the Road to $1 Million podcast, Josh interviews Nick Roman, owner of Splash Hand Car Wash & Detail, based in Northbrook and Libertyville, IL. Across these two locations, Nick and his team service anywhere between 200–400 cars per day, with roughly 60% of the business coming from hand car washes and 80% being recurring customers. Recently, Nick has introduced PPF, ceramic coatings, and window tint as premium offerings to add more value for his clientele.
On the podcast, Nick talks about how Splash started, setting clear customer expectations, leading his team, managing burnout, and building a business beyond just money.
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