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In this fiery episode of the RevOpsAF Podcast, co-host Matthew Volm, CEO of RevOps Co-op, sits down with Camela Thompson, Head of Marketing at RevOps Co-op and longtime revenue operator, to unpack the real truth about hiring revenue operations consultants.
Camela’s been on both sides — as a consultant herself and as an operator who’s hired dozens. Together, she and Matt break down:
🚩 The red flags that signal a consultant will cause chaos, not clarity
✅ The green flags that prove they’re a true strategic partner
🧠 How to structure contracts, scope projects, and protect your team’s sanity
⚙️ Why there’s no such thing as the “best CRM” — only the one that fits your business
💬 The one hot take that will start a debate in every RevOps Slack
Whether you’re a RevOps consultant, fractional operator, or GTM leader hiring your first outside partner, this episode will help you avoid bad engagements and build scalable, trust-based relationships.
📊 What You’ll Learn:
→ How to properly scope RevOps projects before signing a contract
→ The difference between freelancers, agencies, and embedded ops support
→ Why communication and empathy matter more than certifications
→ How to vet consultants like you’d hire an internal team member
→ Why “build once, walk away” consulting is a recipe for failure
🔗 Related content:
https://www.revopscoop.com/learn/blog
https://www.revopscoop.com/membership/membership-options
🤝 Connect with Camela: https://www.linkedin.com/in/camela-thompson/
🤝 Connect with Matt: https://www.linkedin.com/in/matthewvolm/
💡 Not a member yet? Join the 18,000+ strong RevOps Co-op community for events, resources, and more episodes like this!