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Retail Remix
Retail TouchPoints
272 episodes
2 days ago
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
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All content for Retail Remix is the property of Retail TouchPoints and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
Show more...
Business
News,
Business News
https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/12/dd/47/12dd478b-9bd9-2de8-8ab7-f3d2e2d808c4/mza_8400596899779587267.jpg/600x600bb.jpg
What U.S. SMBs Can Learn from Alibaba.com’s Playbook
Retail Remix
32 minutes
3 months ago
What U.S. SMBs Can Learn from Alibaba.com’s Playbook

This episode is brought to you by Commerce.


Alibaba may be known for its massive scale — but at the heart of its U.S. strategy is something much more focused: empowering small businesses.


In this episode of Retail Remix, host Nicole Silberstein sits down with Justin Liu, U.S. Country Manager at Alibaba.com, to explore how the global B2B marketplace is helping American entrepreneurs source more efficiently, build more resilient supply chains and take advantage of cross-border opportunities.

With experience at Amazon, Meituan and streetwear marketplace Poizon, Justin brings a global lens to today’s most pressing retail topics — from digital discovery to de-risking the sourcing process. Together, they discuss:

  • How global supply chain disruption has changed brands’ sourcing timelines and strategies;
  • How Alibaba is evolving to better serve U.S. small businesses;
  • The company’s strategy for simplifying product discovery and vendor relationships; and
  • The role of trust, transparency and tech in the future of B2B ecommerce.

RELATED LINKS

  • Explore Alibaba.com’s offerings for U.S. small businesses
  • Try out Alibaba’s new AI-powered sourcing platform Accio.com 
  • Read more about the Alibaba-Wix partnership on Retail TouchPoints
  • Learn about Alibaba’s efforts to support SMBs, including Olympic athletes
  • Listen to more episodes of Retail Remix



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How to Win Customers Across Every Channel

This guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

Retail Remix
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.