Retail Leadership with Steve Worthy

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Retail Leadership with Steve Worthy

Steve Worthy

81 episodes

2 months ago

Send us a text Retail technology often gets lost in hype. But what does it actually mean for leaders on the ground? In this episode of Retail Leadership with Steve Worthy, I sit down with Ricardo Belmar, Producer and Host of The Retail Razor Podcast Network. We cover: Why “perfect test stores” can hide scalability failuresThe difference between replacing tasks and replacing people with techAI’s real challenge: implementation and process readinessThe skills leaders need to guide retail through...

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Self-Improvement

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Send us a text Retail technology often gets lost in hype. But what does it actually mean for leaders on the ground? In this episode of Retail Leadership with Steve Worthy, I sit down with Ricardo Belmar, Producer and Host of The Retail Razor Podcast Network. We cover: Why “perfect test stores” can hide scalability failuresThe difference between replacing tasks and replacing people with techAI’s real challenge: implementation and process readinessThe skills leaders need to guide retail through...

Show more...

Self-Improvement

Episodes (20/81)

Retail Leadership with Steve Worthy

Ricardo Belmar: Simplifying Retail’s Complexity

Send us a text Retail technology often gets lost in hype. But what does it actually mean for leaders on the ground? In this episode of Retail Leadership with Steve Worthy, I sit down with Ricardo Belmar, Producer and Host of The Retail Razor Podcast Network. We cover: Why “perfect test stores” can hide scalability failuresThe difference between replacing tasks and replacing people with techAI’s real challenge: implementation and process readinessThe skills leaders need to guide retail through...

2 months ago

49 minutes

Retail Leadership with Steve Worthy

NetConV is Changing Grocery eCommerce

Send us a text In this episode of Retail Leadership with Steve Worthy, I sit down with Lucas Piccinin, founder of NetConV, a platform designed to bring real-time expiration date transparency to grocery eCommerce. We explore how grocers can turn a persistent operational headache into a competitive differentiator by: Integrating seamlessly with existing ERP systemsUsing algorithms to dynamically price products based on freshnessOvercoming cultural and operational resistance to digital transform...

2 months ago

21 minutes

Retail Leadership with Steve Worthy

Most Retailers Are Not AI-Ready!

Send us a text Everyone’s talking about AI, but few retail leaders are asking the deeper question: Is your company truly AI-ready—or just overwhelmed with data? In this episode, I sit down with, Abhijit Patharkar, the co-founder of Nexlytix to unpack the unspoken barriers to effective AI in retail: siloed systems, misaligned storytelling, broken decision-making, and the myth that more dashboards mean more clarity. We cover: What AI readiness really looks likeWhy storytelling must change based...

4 months ago

51 minutes

Retail Leadership with Steve Worthy

Listening is a Leadership Skill

Send us a text What if your customer feedback system could make you a better leader—not just improve your metrics? In this episode of Retail Leadership with Steve Worthy, we’re joined by Eric Sangerma, Head of Growth at Simplesat—the customer feedback platform trusted by brands around the world. Simplesat helps retail leaders capture, interpret, and act on customer sentiment in real time. But Eric’s philosophy goes even deeper. He believes feedback is the foundation for great leadership—if yo...

4 months ago

1 hour 7 minutes

Retail Leadership with Steve Worthy

Great Stores Still Stop Us in Our Tracks!

Send us a text Some stores just stop you. You walk in, and for a moment—maybe longer—you forget you're in a place built to sell. You're in something more. A feeling. A point of view. A brand that knows who it is. This episode is a love letter to those stores—and the people who know how to spot them. Steve sits down with two of his favorite retail minds (and friends), Jack Stratton and Ian Scott, for a fast-moving conversation that feels more like a pub chat than a panel. Together, they unpack...

5 months ago

1 hour 17 minutes

Retail Leadership with Steve Worthy

What Brazil Taught Me About Leadership with Paula Macaggi

Send us a text Many retail leaders operate with a limited perspective, often assuming that their market’s approach is the gold standard. But in a world where consumer behaviors, technology, and retail strategies vary dramatically by region, leaders who fail to think globally risk falling behind. The challenge isn’t just understanding different markets—it’s learning how to apply global insights in a way that drives innovation and growth. In this episode, Steve sits down with PAULA MACA...

6 months ago

41 minutes

Retail Leadership with Steve Worthy

From Sneakers to AI Retail Leadership with Jenna Posner!

Send us a text AI is transforming retail at an unprecedented pace, and in this episode of Retail Leadership with Steve Worthy, we explore what leaders need to know now. From sneaker culture to digital transformation, Jenna Flatman Posner shares how her background as an elite athlete shaped her approach to leadership, strategy, and innovation. We break down AI’s real impact in retail—cutting through the hype to reveal practical applications, branding challenges, and the evolving ...

7 months ago

43 minutes

Retail Leadership with Steve Worthy

What Got You Here - Won’t Get You There!

Send us a text When Retail Stops Growing You, What’s Next? No one tells you what happens when you outgrow your company. You hit every metric, you do everything right, and yet the growth stops. Your company still expects results, but they’re not developing you. They’re not stretching you. And if you’re being honest, you’re starting to feel it. The hard truth? Most senior leaders won’t admit when they’ve hit this wall. They keep showing up, running the same play, hoping something shifts. But re...

7 months ago

56 minutes

Retail Leadership with Steve Worthy

Retail Leaders Are Doing Innovation All Wrong – Here’s How to Fix It - Matt Mueller

Send us a text Retail leaders talk about innovation, but are they solving the right problems? Too often, companies chase the latest trends—AI, automation, new products—without stepping back to ask: What actually drives transformation? In this episode of Retail Leadership with Steve Worthy, we sit down with Matt Mueller, innovation strategist and author of The Mindful Innovator, to discuss his upcoming Campus Masterclass: Master the Future of Leadership – Strategies for Lasting Transformation....

7 months ago

36 minutes

Retail Leadership with Steve Worthy

Retail - Stop Making Everything So Complicated!

Send us a text Retail is more complicated than it needs to be, and in this episode of Retail Leadership with Steve Worthy, we cut through the noise with Walter Holbrook, a seasoned retail executive with over 60 years of experience—from stockroom to boardroom. Walter shares the hard truths about leadership, execution, and why common sense is missing in today’s retail landscape. He challenges leaders to rethink how they approach hiring, communication, and operational execution, emphasizin...

8 months ago

1 hour 3 minutes

Retail Leadership with Steve Worthy

From Store to HQ: Building a Common Language for Success

In today's episode, titled "HQ vs. Store: Bridging the Divide," we finish our two-part series - Everything Works at HQ!What can HQ learn from stores?Why is developing a common language between HQ and stores crucial for successful communication and relationship-building?What strategies can stores implement to better listen and execute the corporate strategy delivered by HQ?We're going to explore the critical need for building a shared vision between your retail stores and corporate headquarter...

1 year ago

45 minutes

Retail Leadership with Steve Worthy

Bridging the Divide: Insights from Stores to Transform HQ Strategies

US vs THEM! This battle in retail has been in existence since Retail began. US - Stores vs THEM - Home Office. Why can’t they see eye to eye? What has hindered these two teams from establishing a mutually beneficial and successful relationship?This two-part series - Everything Works at HQ. Part one titled “What HQ can learn from Stores”, is a candid exploration of the oft-overlooked wisdom that our stores hold for corporate headquarters. The goal is to bridge the gap...

1 year ago

49 minutes

Retail Leadership with Steve Worthy

Outwork, Outlearn, Outlead: Brian Librach's Retail Leadership Roadmap!

Pick up your book: The Retail Leader's Roadmap! HERE!What's up, my friend? You're in for a real treat with this episode featuring Brian. We're going deep into the nitty gritty details of his proven blueprint for accelerating your career growth as a retail leader.Right off the bat, Brian opens up about the profound influence his father had on instilling that insatiable drive to outwork, outlearn, and outlead everyone around him. The dude exudes an unwavering determination that's truly contagio...

1 year ago

43 minutes

Retail Leadership with Steve Worthy

Breaking the Glass Ceiling: Women of Color in Retail Leadership

Meet Kimberly Lee Minor, a dynamic force in retail leadership with over 25 years of industry experience. She's held pivotal roles in renowned organizations like Footlocker Global, London Fog, and Bath & Body Works. Currently serving as CEO of Bumbershoot, LLC, Kimberly's expertise lies in providing cultural and market insights for inclusive, equitable, and diverse representation across brand, content, product, and customer experience.Kimberly's passion extends beyond business success. She...

1 year ago

1 hour 10 minutes

Retail Leadership with Steve Worthy

Need Directions...Start Here!

Who says you can't be the hero in your own retail leadership journey? I remember the days of feeling overlooked in the bustling world of retail, unsure how to break through the noise. Now, as your guide, I'll take you through the valleys and peaks of leadership in the retail space. This heartfelt session is designed to acknowledge your fears and aspirations as we explore the often ignored yet remarkable adaptability and problem-solving capabilities that retail leaders possess. Equipped with i...

1 year ago

40 minutes

Retail Leadership with Steve Worthy

A Ted Lasso Guide for Transforming Retail Leadership

Ready to revolutionize your retail leadership skills? Trust us, you don't want to miss this insightful discussion as we uncover seven transformative leadership lessons from the hit TV show, Ted Lasso. We promise that embracing these principles will not only elevate your impact on your team, but will also boost the profitability of your stores, and catapult your retail career to new heights.What if you could build a stronger rapport with your team by simply being seen? In this episode, we emph...

2 years ago

46 minutes

Retail Leadership with Steve Worthy

5 Urgent Retail Leadership Skills to Learn Now!

Book A Call Worthy Retail NewsAre you ready to elevate your retail leadership skills to the next level? In today's episode, we're dissecting the crucial elements of successful leadership - time, support, and capacity. We'll guide you through five transformative areas to enhance your leadership prowess: amplify your retainability, decode feedback, craft a robust retention blueprint, bolster support, and become an irreplaceable asset to your team.We're also shining a spotlight on an innova...

2 years ago

42 minutes

Retail Leadership with Steve Worthy

New Market, New Manager

You've recently been promoted. You’re a new leader in a new market. Are you really ready for this major change?Listen in as we discuss the challenges and tips for new leaders in a new market, emphasizing the importance of assessing the market, understanding competition, building relationships, simplifying communication, and creating a positive culture!Key Highlights:[01:45] It’s a big deal when you get promoted into another market.[03:01] Dealing with fear and imposter syndrome as a new leade...

2 years ago

51 minutes

Retail Leadership with Steve Worthy

How to Get Promoted Part 2

Here’s part two of our episode on Why Retail Leaders Get Promoted. We discuss the importance of strategic communication, authority, knowledge, and value articulation in advancing to the position of retail leader. Stay tuned!Key Highlights:[03:23] Your communication needs to be strategic.[05:00] Building authority and knowledge is key to successful retail leadership[13:35] Who on your team would you take with you when starting a new business unit?[15:05] The lack of strategic communicatio...

2 years ago

32 minutes

Retail Leadership with Steve Worthy

Cracking the Code: Harnessing the Power of the Enneagram for Retail Leadership Success

Do you want to know the secret weapon of good leaders? How are they able to lead and guide their whole team to success? The answer lies in understanding their personality. In this episode learn more about the Enneagram and how it can help you get to know your team better so you can lead them better. Stay tuned!Key Highlights:[00:01] Every good leader has a secret weapon [01:44] The best way to lead people is to get to know them on a deeper level[03:01] The Enneagram and other person...

2 years ago

49 minutes