🗣️🎙️ Interview with Floor Bleeker, CTO at Accor
In this podcast episode, Prof. Maggie Chen engages Floor Bleeker in a discussion centered around Accor's digital transformation. Floor sheds light on two pivotal changes underway at Accor. The first involves a technical change, steering the company from numerous data centers to a single public cloud. This shift aims for heightened agility, centralized management, ultimately enabling the possibility of launching a hotel within a single day. Concurrently, an organizational transformation is happening at Accor. Floor also shares thoughts about the evolving landscape of digital transformation within the hospitality sector, particularly emphasizing the critical role of enhancing guest experiences and engaging staff.
Floor Bleeker is the Group Chief Technology Officer of Accor and is responsible for the global data and IT strategy and execution. Its role is to create a consistent and positive impact on the business success of all Accor brands through the delivery of effective and innovative technology solutions. Floor is part of Accor's global executive committee.
🎙️ In the Resilient Tourism Podcast Series, we talk with international travel and tourism experts about digital transformation and datafication. Our goal is to inspire you to take action and be part of the movement! 🎯
This podcast is part of the Swiss Resilient Tourism Flagship Project - an initiative funded by Innosuisse to support the datafication of the travel sector in Switzerland in order to create resilient digitally supported services, business processes and business models. This improved data intelligence strategy will strengthen the competitiveness, resilience and sustainability of the tourism ecosystem in Switzerland.
Learn more about the project at www.resilienttourism.ch. This content is produced by the EHL Hospitality Business School with the support of Innosuisse.