In this interview, Professor Hannes Werthner, a pioneer in e-tourism and the founder of the Digital Humanism initiative, reflects on the evolution of technology in the tourism industry. He and Prof. Maggie Chen discuss the role of high-tech innovations, such as artificial intelligence and connected devices, and their impact on travel. Professor Werthner emphasizes the need to balance technological advancements with human values, addressing the societal implications of digital transformations.
In Season 3, we dive into the theme of "High Tech for High Touch," where leading experts and innovators discuss how to strike the perfect balance between technology and human interaction in hospitality and tourism. The season explores how leveraging technology can enhance, rather than replace, the essential human touch that drives success in the industry.
In the Resilient Tourism Podcast Series, we talk with international travel and tourism experts about digital transformation and datafication. Our goal is to inspire you to take action and be part of the movement! 🎯
This podcast is part of the Swiss Resilient Tourism Flagship Project - an initiative funded by Innosuisse to support the datafication of the travel sector in Switzerland in order to create resilient digitally supported services, business processes and business models. This improved data intelligence strategy will strengthen the competitiveness, resilience and sustainability of the tourism ecosystem in Switzerland.
Learn more about the project at www.resilienttourism.ch. This content is produced by the EHL Hospitality Business School with the support of Innosuisse.