Customers' needs are changing and so are the rules of the game. The Reinventing Insurance Podcast by Oliver Wyman uncovers the latest growth and digital opportunities for insurance leaders today. Join Paul Ricard for interviews with industry change makers, thought leaders, and insurtech players. We discuss the biggest challenges and forces reshaping insurance and help businesses reinvent their strategy, operations, and relationships with customers.
We explore themes and reflections on building a modern insurance business, leveraging customer insights, demystifying design thinking, becoming a digital insurer, thriving with commerce and super apps, best practices for partnering with insurtechs, and elevating your technology stack.
About Oliver Wyman: Oliver Wyman is a global leader in management consulting and a business of Marsh McLennan [NYSE:MMC]. We work with clients to optimize their business, improve operations and risk profile, and accelerate their organization to seize the most attractive opportunities.
Subscribe to the Reinventing Insurance Podcast and learn more by visiting Oliver Wyman's website: www.oliverwyman.com/reinventinginsurance
Customers' needs are changing and so are the rules of the game. The Reinventing Insurance Podcast by Oliver Wyman uncovers the latest growth and digital opportunities for insurance leaders today. Join Paul Ricard for interviews with industry change makers, thought leaders, and insurtech players. We discuss the biggest challenges and forces reshaping insurance and help businesses reinvent their strategy, operations, and relationships with customers.
We explore themes and reflections on building a modern insurance business, leveraging customer insights, demystifying design thinking, becoming a digital insurer, thriving with commerce and super apps, best practices for partnering with insurtechs, and elevating your technology stack.
About Oliver Wyman: Oliver Wyman is a global leader in management consulting and a business of Marsh McLennan [NYSE:MMC]. We work with clients to optimize their business, improve operations and risk profile, and accelerate their organization to seize the most attractive opportunities.
Subscribe to the Reinventing Insurance Podcast and learn more by visiting Oliver Wyman's website: www.oliverwyman.com/reinventinginsurance
Asia’s unprecedented wave of wealth creation and transfer is reshaping the future of the global insurance industry. In this episode of Reinventing Insurance, Edward Moncreiffe, CEO Insurance at HSBC Group, joins our host Paul Ricard to explore emerging market opportunities and the biggest macroeconomic trends redefining the region’s sector.
Based in Hong Kong, Edward draws on nearly two decades of experience working across multiple continents. He articulates a clear vision of the insurance industry’s future in Asia, marked by significant demographic shifts, a rich cultural landscape, and the imperative for digital transformation.
Edward’s insights provide valuable guidance for insurance and financial services leaders to navigate market complexities while remaining focused on customer needs and sustainable growth. He sheds light on the convergence of wealth management and insurance solutions and where this is leading to more comprehensive insurance, investment, and health insurance offerings, as well as fueling deeper engagement with customers.
In this episode, Edward and Paul also share perspectives on: