Welcome to episode one of Re:Design. In the first episode of the series we discover the fascinating world of human-centered design in two vastly different domains - museums and airports! In this captivating episode, we bring together two incredible guests: Fiona Slater, the Head of Access and Equity at Science Museum Group and Kirk Goodlet, Senior Director who specialises in strategic planning, border facilitation, biometric technologies, the future of mobility and helping organisations identify and remove barriers to equal access. Fiona's role centres around ensuring access and equity for each visitor, from the functional layout of the museums to the programs available for public participation. Guided by the experience of people with potential barriers, Fiona and her team aim to create an environment suited to every visitor's needs, providing a personalised experience that enhances learning and enjoyment. Kirk's work focuses on identifying and eliminating barriers to equal access, combining his experience in aviation with his personal passion born out of being a father to a child with a disability. We discuss the challenges they both face in their roles and industries, how we can break down echo-chambers in the fight for accessibility and also where they think their respective industries are headed. Happy listening!